Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
Symptoms | Checks | ||
Picture | Sound | ||
| |||
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| Electrical Appliances | |
|
| Cars/Motorcycles | |
|
| Fluorescent light | |
Interference | Noisy Sound |
| |
|
| Volume | |
|
| (Check whether the mute function has been | |
|
| activated on the remote control.) | |
Normal Picture | No Sound |
| |
|
| Not plugged into AC outlet | |
|
| Not switched on | |
|
| PICTURE and BRIGHTNESS/Volume setting | |
|
| (Check by pressing the power switch or | |
No Picture | No Sound | ||
| |||
|
| If a signal with a | |
|
| format, or frequency is input, only the input | |
|
| terminal indication is displayed. | |
No Picture | Normal Sound |
| |
|
| Color controls set at minimum level. | |
|
| (see page 29, 30) | |
|
| Color system (see page 34) | |
No Color | Normal Sound |
| |
Plasma Display panel |
|
| |
Symptoms |
| Check | |
Some parts of the screen do | The plasma display panel is manufactured using an extremely high level of precision | ||
technology, however, sometimes some parts of the screen may be missing picture | |||
not light up | |||
elements or have luminous spots. This is not a malfunction. | |||
| |||
| Do not allow a still picture to be displayed for an extended period, as this can | ||
| cause a permanent | ||
| Examples of still pictures include logos, video games, computer images, teletext | ||
| and images displayed in 4:3 mode. |
| |
| Note: |
| |
The permanent | |||
| is not an operating defect and as such is not covered by the Warranty. | ||
| This product is not designed to display fixed images for extended periods of time. | ||
Whirring sounds can be heard | The display unit is fitted with a cooling fan to dissipate heat generated during normal | ||
from the display unit. | use.The whirring sound is caused by rotation of the fan and is not a malfunction. |
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