Troubleshooting
The computer does not recog- | Check the settings by following the instructions in | ||||
nize the drive |
| “Preparations” ( | page 8). |
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| Is the drive properly mounted in the multimedia | |||
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| pocket? |
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| Restart the computer. |
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The Multimedia pocket device | Is the disc loaded on the tray correctly? |
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status indicator | does not light | ( | page 8) |
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Cannot play disc or read data | Is the disc bent, scratched, or dirty? |
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from it |
| An error may occur if, after the tray has been closed | |||
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| or operation has been resumed from the standby/hi- | |||
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| bernation modes, the drive is accessed before the | |||
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| Multimedia Pocket device status indicator | goes | ||
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| off. Also, an error may occur if the drive is accessed | |||
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| by the application software automatically. In a case | |||
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| like this, remove the disc, | |||
“EASY MEDIA CREATOR” | Is writing software other than “EASY MEDIA | ||||
do not work properly | CREATOR” installed? |
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| Uninstall the writing software other than “EASY | |||
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| MEDIA CREATOR.” |
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| Be sure to disable writing to CDs. |
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| [Properties] - [Recording], then remove the check | |||
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| mark for [Enable CD recording on this drive]. | |||
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| (Remove the check mark for [Enable CD recording | |||
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| on this drive] every time a new user is added.) | |||
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| *1 | “x” is the drive letter. You can change the letter to | ||
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| suit your preference. |
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Cannot eject disc |
| Turn on the computer. |
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| To remove a disc when the |
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| computer is powered off, insert |
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| a pointed object (e.g., the bent- |
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| out tip of a paper clip) |
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| into the emergency hole (A). Pushing it completely | |||
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| to the end will free the tray so that it can be pulled | |||
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| out. (The position of the emergency hole differs | |||
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| depending on the drive.) |
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| If a disc with fingerprints or other dirt is used, you | |||
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| may not be able to remove it. Use a clean disc. | |||
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| ( | page 7) |
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The disc tray does not close | Do not touch the eject button when closing the tray. | ||||
Other disc operation problems | Use another drive or media. |
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