Panasonic TH-50PX500U, TH-42PX500U manual Troubleshooting Chart, Symptoms Solutions

Page 58

Troubleshooting Chart

Before calling for service, determine the symptoms and follow suggested solutions.

Symptoms

 

Solutions

Page

VIDEO

AUDIO

 

 

Snowy Video

Noisy Audio

• Adjust the antenna location and connection.

9

Multiple Image

Noisy Audio

• Adjust the antenna location and connection.

9

• Check the antenna lead-in cable.

9

 

 

Interference

Noisy Audio

• Move the television away from electrical

-

appliances, lights, vehicles and medical equipment.

 

 

 

 

 

 

• Increase volume

21

 

 

• Check Mute.

17

Normal Video

No Audio

• Check Television Speakers on/off.

27

• Change channel.

21

 

 

 

 

• Stereo/SAP/Mono

17

 

 

• When using HDMI

27

No Video with

Noisy Audio

• Set Input Setup properly.

30

Snow

• Check the antenna cables.

9

 

 

 

• Check if the power cord is plugged into the wall outlet.

15

 

 

• Adjust Brightness and Audio controls.

24, 27

 

 

• Change channel.

21

 

 

• Check the cable connections.

11-14

 

 

• Program the remote control code.

53-55

No Video

No Audio

• Check the second video source operation.

53-55

• Make sure that a PC is not connected to HDMI

13

 

 

 

 

input. Rarely, the TV will not display video in

 

 

 

HDMI input from devices with HDMI or DVI

 

 

 

output due to bad communication between the

 

 

 

TV and the devices. Should this happen, unplug

 

 

 

the HDMI/DVI device and plug it back in.

 

No Color

Normal Audio

• Adjust Color settings.

24, 25

• Change channel.

21

 

 

Digitalization

 

• Re-orient the ATSC antenna.

-

of image

Audio Break up

• Check signal meter. If the signal is weak, add a

31

Image freeze up

 

signal booster to boost the signal strength.

 

 

 

• Check if the audio mode is set to Stereo or

17

 

 

Mono, not SAP.

 

Normal Video

Wrong Audio

• Change the audio of the HDMI device to Linear PCM.

-

• Check the audio setting for HDMI. If there is functional

27

 

 

 

 

problem with Digital Audio, use Analog audio.

 

Black Box on

 

• Change CC (Closed Caption).

 

Normal Audio

• Change the Closed Caption (CC) Analog settings

32

Screen

 

to other than T1, T2, T3 or T4.

 

 

 

 

Normal Video

Normal Audio

• Replace the remote control batteries.

7

 

 

Intermittent Remote Control Operation

 

 

58

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Contents Model No. TH-42PX500U Risk of Electric Shock Do not Open Important Safety Instructions FCC StatementDear Panasonic Customer Safety Precautions Set upAccessories Cleaning and maintenanceAttaching the ferrite core Observe the following precautions InstallationRemote Control Battery Installation Receiver LocationCable binding instructions Cable binding conditionAntenna Connection ProcedureConnection CableCARDTM ConnectionSetting the IR Blaster IR Blaster ConnectionAmplifier Connection to Audio AMP Program Out Connection Prog OUTDigital TV Set-Top Box DTV-STB or DVD Connection Connecting to the front AV terminalsVideo Input Connection 480p Hdmi Connection720p 480iModel Aspect 169 TH-42PX500U Signal Names for D-sub 15P ConnectorPC Input Terminals Connection TH-50PX500URemote control sensor Power on / OFFPower button Press to turn the TV’s main power on/off Power indicator T.SLocation of Controls Display Main Menu Sleep timer minutesAudio Track 1 English Direct program number selection buttonsLanguage First time setupPress to display the clock adjust screen Press and release immediately to change the day pressAuto program Press to select Auto programReminder Screen Initial Guide Setup for TV GuideWelcome Screen Press to operate the TV set with the remote control Watching TV programsOn-Screen Menu Displays for Navigation Signal meter See Picture Pic. modeMenu Navigation ExplanationsSize Adjust the vertical size Zoom AdjustOther Adjust ScreenPress to select PC Adjust PC AdjustPress to display the PC Adjust screen Audio Normal / Bass / Treble / BalanceSleep timer TimerTimer set CH scan Set upClock Program CH Edit Caption Signal meter For digital channels onlyPress to select Signal meter Edit FavoriteCC Closed Caption CC ModeInput labels Selectable input labelsPress to select Digital setting Primary, Second., Service 3, Service 4, Service 5, ServicePress to enter the Digital setting menu Other adjust Setup ResetEnter your password By pressing Lock modePassword screen LockBlock program Monitor out OnMovies Ratings Chart Blocking Messages Change passwordMessage Possible cause Inserting and removing a card Photo ViewerPress to enter Photo Viewer Jpeg thumbnail Compatible card type and card sizeCard Warning Messages Index Area Operation Single Play Mode Picture AdjustmentExit Single Play mode Rotate imageFolders and Files Slide Show ModeExit Slide Show mode Press to start slide showTV Guide Screen ComponentsMain Services Category Search Example MoviesSchedule Keyword Search ExampleChange Default Options Change System SettingsChange Channel Display Using Manual Reminder Using a Panel MenuUsing Manual Recording RecordIcon Description Name Icon DescriptionScreen 2 Enter ZIP or Postal Code Initial Guide Setup for TV GuideScreen 1 Country Screen 3 Do you have Cable?Screen 6 Congratulations Screen 5 Are the settings correct?Screen 10 Recorder Code Testing Screen 7 Is a Recorder Connected?Mode Picture Explanation Press to change the aspect modeAspect Controls Split Screen Picture and picture mode Picture out of picture modeChanging the viewing condition Operating peripheral equipment Programming the remote control codeTo find a code not listed in the index Codes for VCR Infrared Code IndexCodes for CD Codes for Cassette Deck Codes for DVDCodes for Personal Video Recorders Codes for ReceiversMode Operational Key Chart DTV Mode Cable Mode DBS ModeApplicable input signals Mark VIDEO/COMPONENT/HDMI input signalsSpecifications Video input Hdmi inputTroubleshooting Chart Symptoms SolutionsPlasma Display panel Symptoms Check TV Guide Symptoms CheckPanasonic Color Television Limited Warranty Limited Warranty for U.S.A Customer Services Directory for U.S.A Limited Warranty for Canada Page Panasonic Consumer Electronics Panasonic Puerto Rico Inc Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page
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