Panasonic TH-37PW4 operating instructions Troubleshooting, Plasma Display panel Symptoms Check

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Troubleshooting

Before you call for service, determine the symptoms and make a few simple checks as shown below.

 

Symptoms

 

Checks

Picture

 

Sound

 

 

 

 

 

Electrical Appliances

 

 

 

Cars/Motorcycles

 

 

 

Fluorescent light

Interface

 

Noisy Sound

 

 

 

 

Volume

 

 

 

(Check whether the mute function has been

 

 

 

activated on the remote control.)

Normal Picture

 

No Sound

 

 

 

 

Not plugged into AC outlet

 

 

 

Not switched on

 

 

 

Contrast and Brighness/Volume setting

 

 

 

(Check by pushing the Power Switch or

No Picture

 

No Sound

stand-by button on the Remote Control.)

 

 

 

 

 

If a signal with a non-applicable colour

 

 

 

system format, or frequency is input, only

 

 

 

the input terminal indication is displayed.

No Picture

 

Normal Sound

 

 

 

 

Colour controls set at minimum level.

 

 

 

Colour system (see page 26, 27)

No Colour

Normal Sound

Plasma Display panel

Symptoms

Check

Some parts of the screen do

The plasma display panel is manufactured using an extremely high level of

precision technology, however, sometimes some parts of the screen may be

not light up

missing picture elements or have luminous spots. This is not a malfunction.

 

 

Do not allow a still picture to be displayed for an extended period, as this can

 

cause a permanent after-image to remain on the Plasma Display.

 

Examples of still pictures include logos, video games, computer images,

 

teletext and images displayed in 4:3 mode.

 

Note:

 

The permanent after-image on the Plasma Display resulting from fixed image

After-images appear

use is not an operating defect and as such is not covered by the Warranty.

 

This product is not designed to display fixed images for extended periods of

 

time.

Whirring sounds can be

The display unit is fitted with a cooling fan to dissipate heat generated during normal

heard from the display unit.

use.The whirring sound is caused by rotation of the fan and is not a malfunction.

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Contents Operating Instructions TH-37PW4 Wide Plasma DisplayEnglish Trademark Credits Dear Panasonic CustomerTable of Contents Important Safety Notice Safety Precautions SetupWhen using the Plasma Display Cleaning and maintenance Safety PrecautionsIf problems occur during use Accessories Supply AccessoriesOptional Accessories Check that you have the accessories and items shownPrecaution on battery use Remote Control BatteriesObserve the following precaution Helpful HintCable fixing bands ConnectionsAV Input Terminals connection ConnectionsVideo 4 pin socket Component/RGB Input connection Component signals Y, PB, PR connectionRGB signal R, G, B, HD, VD connection Signal Names for D-sub 15P Connector How to connect the PC Input TerminalsCommand How to connect the Serial TerminalsCommunication parameters Basic format for control dataBasic Controls Power On/Off Power On/Off and input signal selectionConnecting the plug to the Wall Outlet AC cord connectionSelect the input signal Power On/Off and input signal selectionSelecting the On-Screen Menu Language To Sound adjust menu See On-Screen Menu Display from Remote ControlOn-Screen Menu Display from Remote Control Aspect Controls Zoom Aspect ControlsJust PanasonicAdjusting screen Adjusting Picture Pos./SizePos Size Clock Phase RGB/PC in Mode Adjusting Picture Pos./SizeHelpful Hint N / Normalise Normalisation Pos SizeMute Sound AdjustmentBass TrebleOff Surround ControlsNormal Picture AdjustmentsDynamic CinemaPicture Adjustments Reversal / Scroll selection Screensaver For preventing after-imagesOn / Off selection To stop the Screensaver under On, press the buttonSide Panel Adjustment Setup for input signals Component/RGB-in select 3D Y/C Filter For Ntsc video images Setup for input signals Colour system / Panasonic AutoIf the picture image becomes unstable Pull-in range SyncClamp position Freq kHz/V-Freq HzPlasma Display panel Symptoms Check TroubleshootingSpecifications Specifications Customer’ Record