Panasonic TH-50PV500A, TH-42PV500A operating instructions Troubleshooting, Sound

Troubleshooting

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

	Symptoms		Checks
	Picture	Sound
			Aerial location, direction or connection
	Snowy Picture	Noisy Sound
			Aerial location, direction or connection
	Multiple Images	Normal Sound
			Electrical appliances
			Cars / Motorcycles
			Fluorescent lights
	Interference	Noisy Sound	Switch on D.PNR in Picture menu to reduce picture noise.
			Volume level
	Normal Picture	No Sound	Sound mute switched on.
			TV set to AV mode.
			Not plugged into AC outlet.
			Not switched on.
	No Picture	No Sound	Picture / Sound controls set at minimum levels.
			Check if in Standby mode.
			Colour controls set at minimum levels.
			Colour System
	No Colour	Normal Sound
			Retune Channel (s).
Poor or Distorted Picture		Weak or No Sound
			Sound reception may have deteriorated.
	Normal Picture	Weak or Distorted	Sound System
		Sound
			HDMI cable is not connected securely.
	Poor Video.		Turn the power supply of the TV and connected equipment off then
			turn on.
H (Snow noise, no picture, picture runs, etc.)
			Check compatibility of input signal from the connected equipment.
D			The connected equipment must be EIA/CEA-861/861B compliant.
M			Change the audio setting of the connected equipment to L.PCM.
I	Poor Audio.		Check the setting of HDMI input in Sound menu.
			If the problem is due to the digital audio connection, change to the
			analogue audio connection.
	The error message appears.		Please consult an Authorized Service Center.
The SD card cannot be used even when it is formatted.			Please consult an Authorized Service Center.

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