Panasonic TH-42PZ80U quick start Screen Sound TV set Problem, Actions

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Screen

Sound

TV set

Problem

“Press any key to return” moves on the screen

One spot remains dark

Chaotic image, noisy

No image can be displayed

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound is unusual

Parts of the TV set become hot.

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

•The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

•“Image retention” (p. 5)

A pixel or luminescent spot can occasionally be missing in plasma displays.

(Not a faulty symptom)

Check nearby electrical products (car, motorcycle, fluorescent lamp).

Check Picture menu (p. 22)

Check the cable connections. (p. 9-12)

Check that the correct input has been selected. (p. 20)

Check the channel settings. (p. 32)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 22) and volume.

Check the AV cable connections. (p. 9-12)

Check that the correct input has been selected. (p. 20)

Change settings of Closed Caption (CC). (p. 34)

Are the speakers’ cables connected correctly? (p. 37)

Is “Sound Mute” active? (p. 13)

Is the volume set to the minimum?

Is “Speaker output” set to “Off”? (p. 22)

Change “SAP” settings. (p. 16)

Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings. (p. 22)

Set “SAP” setting to “Stereo” or “Mono.”

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM.”

If digital sound connection has a problem, select analog sound connection.

Even when the temperature of parts of the front, top and rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

Frequently Asked Questions FAQs, etc.

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Contents VIEW-PTV Operating Instructions 42/46/50 Class 1080p Plasma HdtvTurn your own living room into a movie theater Experience an amazing level of multimedia excitementContents Important Safety Instructions Safety PrecautionsAC Power Supply Cord Set upIf problems occur during use When using the Plasma TVAccessories Accessories/Optional AccessoryOptional Accessory AccessoriesBottom view Attaching the pedestal to TVDo not disassemble or modify the pedestal Do not use any other TV and displaysCable Binding Instructions AC cord connectionTo attach To removeBasic Connection Connecting Antenna To watch TVVHF/UHF Antenna Back of the TVConnecting TV and AV equipment Example 2 Connecting DVD recorder VCR To record/playbackAV Equipment DVD Recorder Or VCRSatellite Connecting DVD recorder VCR and satellite receiverDVD Recorder Receiver Satellite Receiver DVD Recorder or VCR With TV tunerVCR AV cable connectionsRemote control TV controls/indicatorsIdentifying Controls Quick Start GuideTurn the TV On with the Power button First Time SetupBe sure to select Home Normal display mode Adjust the clockSelect Auto program Auto channel setupSelect ANT Select AutoWatching TV Turn power on Select a channel numberListen with SAP Secondary Audio Program Display Information RecallSet Favorite Feature Favorite FeatureUse Favorite Feature Change aspect ratio Call up Favorite channelInsert the SD card and select Play SD card now Viewing from SD CardPress the SD key or select SD card on the Menu Select the data to be viewedTo set up the slide show mode To change the view slide show mode, adjusting images, etcTo adjust picture CardWatching Videos and DVDs Display the Input select menu Select the input modeInput Select To return to TVSelect Viera Link setting Display menu Select SetupSelect Viera Link Select OnDisplay menu How to Use Menu FunctionsSelect the menu Select the itemSpeaker output Adjustments/Configurations alternativesDisplay Sub Menu SetupPress to return To the previousAll/Favorite/Digital Only/Analog only Automatic Input Switching Select settingsSetting p Providing the setting information SetTransmittable data Home PlayerFor Recorder Viera LinkTM Hdavi ControlTM Viera Link Control only with the TV’s remote controlDisplay Viera Link menu Speaker controlSelect Stop recording, when you want to stop recording Available TV’s remote control buttonsSelect Speaker output Select Home theater or TV Select Record nowSelect the Lock mode Input your 4-digit passwordLock Display menu Select LockChannel lock Change passwordGame lock Program lockEditing and Setting Channels Select Program channelSelect the function To cancel the Edit Select a scanning mode pSelect Edit Select the item to be editedClosed Caption Display menu Select CCDisplay Closed Caption Input Labels/Monitor Out Display menu and select SetupSelect External devices Select Input labels or Monitor outDisplay menu Select Timer Using TimerSelect the timer to set Set the timerAC 120 V 60 Hz AC Cord Recommended AV ConnectionsViera LinkTM Connections Setting of this unit after connectionMovie Ratings Mpaa Ratings List for LockTechnical Information Closed Caption CCAspect Ratio Format Message Data format for SD Card browsingSD Card warning messages Meaning GalleryPlayer warning messagesPicture mode Input signals that can be displayedViera Link Hdavi ControlTM Hdmi connectionCare and Cleaning Intermittent sound FAQActions Screen Sound TV set ProblemFeatures SpecificationsLimited Warranty Coverage Limited Warranty for U.S.AIn-Home or Carry-in Service Limited Warranty Limits And ExclusionsCustomer Services Directory Accessory PurchasesService in Puerto Rico Panasonic Product Limited Warranty Limited Warranty for CanadaAnotación del cliente Customer’s RecordDivision of Panasonic Corporation North America