20
Troubleshooting
If

y

ou have a problem settin
g
up or usin
g

y

our monitor,

y

ou ma

y

be able to
solve it

y

ourself. Before callin
g

y

our retailer or IBM, tr

y

the su
gg
ested actions
that are appropriate to

y

our problem.
Problem Possible
Cause Su
gg
ested Action Reference
Screen is blank
and power
indicator is off
No power to
monitor
Ensure that the
electrical outlet and the
monitor are both switched
on.
Check that the power
cord is firml
y
plu
gg
ed into
the electrical outlet and the
power suppl
y
unit.
If the power cord plu
g
has a removable fuse,
replace it.
Tr
y
another power
cord.
Tr
y
another electrical
outlet.

Connectin

g

y

our Monitor

section on
pa
g
e 5
Screen is blank
and power
indicator is
stead
y
g
reen
Bri
g
htness
and Contrast
ma
y
be too
low
Adjust bri
g
htness and
contrast.

User

controls
section on
pa
g
e 13
Screen is blank
and power
indicator is
stead
y
amber
The monitor is
in the Power
Mana
g
ement
Standb
y
state
Press an
y
ke
y
on the
ke
y
board or move the
mouse to restore
operation.
Check the Power
Mana
g
ement software on
y
our computer

Power

Mana

g

ement

section on
pa
g
e 19
T54A-E.book Page 20 Saturday, February 19, 2000 12:05 PM