Samsung 5935NX, SCX-5835NX Troubleshooting, Redistributing Toner, Clearing Original Document Jams

Models: SCX-5835NX 5935NX

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troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

Redistributing toner

Clearing original document jams

Tips for avoiding paper jams

REDISTRIBUTING TONER

When the toner cartridge is near the end of its life:

White streaks or light printing occurs.

Toner is low. Order new toner cartridge appears on the display.

The Status LED blinks red.

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

1.Open the front cover.

2.Pull the toner cartridge out.

3.Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge.

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

4.Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine.

Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into

Clearing paper jams

Understanding display messages

Solving other problems

place completely.

5.Close the front cover. Ensure that the cover is securely closed.

CLEARING ORIGINAL DOCUMENT JAMS

When an original jams while passing through the document feeder, a warning message appears on the display screen.

To avoid tearing the document, remove the jammed document slowly and gently.

To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

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Samsung 5935NX, SCX-5835NX manual Troubleshooting, Redistributing Toner, Clearing Original Document Jams

SCX-5835NX, 5935NX specifications

The Samsung 5935NX and SCX-5835NX are part of Samsung’s innovative line of multifunction printers designed to cater to the needs of modern businesses. These models combine advanced technologies with user-friendly functionalities, making them ideal for companies seeking efficiency and productivity in their printing tasks.

The Samsung 5935NX is a monochrome laser printer that delivers high-quality printing with impressive speed. It boasts a printing speed of up to 35 pages per minute, making it suitable for high-volume document printing. With a resolution of 1200 x 1200 dpi, it ensures sharp text and detailed images, which are essential for professional-looking documents. This device supports multiple media types and sizes, allowing users to print everything from standard A4 sheets to envelopes and labels.

One of the standout features of the 5935NX is its robust security capabilities. The printer includes various security protocols such as IP address filtering, which prevents unauthorized access, and Secure Print, which allows users to print sensitive documents without the risk of interception. Additionally, the device incorporates energy-saving technologies, such as an Energy Star certification, ensuring that it operates efficiently while reducing electricity consumption.

On the other hand, the Samsung SCX-5835NX combines printing, copying, scanning, and faxing functionalities into one compact device, making it a true multifunction printer. Like its counterpart, it achieves a printing speed of up to 35 pages per minute and maintains a high resolution of 1200 x 1200 dpi. The SCX-5835NX also features an automatic document feeder (ADF) that can handle up to 50 sheets at a time, further enhancing productivity by allowing users to copy or scan multiple pages without manual intervention.

This model is equipped with advanced scanning capabilities, including a color scanning option that can digitize documents in high quality. The device also supports various connectivity options, including USB, Ethernet, and wireless printing, giving users the flexibility to print from a range of devices, including smartphones and tablets.

Both the 5935NX and SCX-5835NX utilize Samsung’s innovative Smart Panel technology, which provides users with real-time information about the printer's status and alerts for toner levels. This user-friendly interface simplifies management and maintenance, aiding users in efficiently operating the devices.

In summary, the Samsung 5935NX and SCX-5835NX are exemplary choices for businesses that require multifunctionality, high performance, and reliability. With their advanced features, these printers not only enhance workflow efficiency but also contribute to cost savings and improved document security in the workplace.