CONDITION

POSSIBLE

SUGGESTED

CAUSE

SOLUTIONS

 

 

 

 

(Continued) The

The document size

Get more hard disk space

machine does not

is so big that the

and print the document

print.

hard disk space of

again.

 

the computer is

 

 

insufficient to

 

 

access the print job.

 

The machine

The paper option

For many software

selects print

that was selected in

applications, the paper

materials from

the Printing

source selection is found

the wrong paper

Preferences may

under the Paper tab within

source.

be incorrect.

the Printing Preferences.

 

 

Select the correct paper

 

 

source. See the printer

 

 

driver help screen. (See

 

 

"Opening Printing

 

 

Preferences" on page 47.)

A print job is

The job may be

Reduce the complexity of

extremely slow.

very complex.

the page or try adjusting the

 

 

print quality settings.

Half the page is

The page

Change the page orientation

blank.

orientation setting

in your application. See the

 

may be incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

 

 

 

CONDITION

POSSIBLE

SUGGESTED

CAUSE

SOLUTIONS

 

 

 

 

The machine

The machine cable

Disconnect the machine

prints, but the

is loose or

cable and reconnect. Try a

text is wrong,

defective.

print job that you have

garbled, or

 

already printed successfully.

incomplete.

 

If possible, attach the cable

 

 

and the machine to another

 

 

computer that you know

 

 

works and try a print job.

 

 

Finally, try a new machine

 

 

cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the machine

 

malfunctioning.

off and back on again.

 

 

 

 

If you are in a DOS

Change the language

 

environment, the

setting. (See "Changing the

 

font setting for your

font setting" on page 35.)

 

machine may be

 

 

set incorrectly.

 

Pages print, but

The toner cartridge

Redistribute the toner, if

they are blank.

is defective or out of

necessary.

 

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such

Contact a service

 

as the controller or

representative.

 

the board, may be

 

 

defective.

 

The machine

Incompatibility

Printing the PDF file as an

does not print

between the PDF

image may enable the file to

PDF file correctly.

file and the Acrobat

print. Turn on Print As

Some parts of

products.

Image from the Acrobat

graphics, text, or

 

printing options.

illustrations are

 

It will take longer to

missing.

 

 

print when you print a

 

 

 

 

PDF file as an image.

 

 

 

Troubleshooting_ 110

Page 109 Page 111
Page 110
Image 110
Samsung SCX-5835NX Machine does not, Selects print, Materials from Printing, Wrong paper Preferences may, Source, Blank
Page 109 Page 111

SCX-5835NX, 5935NX specifications

The Samsung 5935NX and SCX-5835NX are part of Samsung’s innovative line of multifunction printers designed to cater to the needs of modern businesses. These models combine advanced technologies with user-friendly functionalities, making them ideal for companies seeking efficiency and productivity in their printing tasks.

The Samsung 5935NX is a monochrome laser printer that delivers high-quality printing with impressive speed. It boasts a printing speed of up to 35 pages per minute, making it suitable for high-volume document printing. With a resolution of 1200 x 1200 dpi, it ensures sharp text and detailed images, which are essential for professional-looking documents. This device supports multiple media types and sizes, allowing users to print everything from standard A4 sheets to envelopes and labels.

One of the standout features of the 5935NX is its robust security capabilities. The printer includes various security protocols such as IP address filtering, which prevents unauthorized access, and Secure Print, which allows users to print sensitive documents without the risk of interception. Additionally, the device incorporates energy-saving technologies, such as an Energy Star certification, ensuring that it operates efficiently while reducing electricity consumption.

On the other hand, the Samsung SCX-5835NX combines printing, copying, scanning, and faxing functionalities into one compact device, making it a true multifunction printer. Like its counterpart, it achieves a printing speed of up to 35 pages per minute and maintains a high resolution of 1200 x 1200 dpi. The SCX-5835NX also features an automatic document feeder (ADF) that can handle up to 50 sheets at a time, further enhancing productivity by allowing users to copy or scan multiple pages without manual intervention.

This model is equipped with advanced scanning capabilities, including a color scanning option that can digitize documents in high quality. The device also supports various connectivity options, including USB, Ethernet, and wireless printing, giving users the flexibility to print from a range of devices, including smartphones and tablets.

Both the 5935NX and SCX-5835NX utilize Samsung’s innovative Smart Panel technology, which provides users with real-time information about the printer's status and alerts for toner levels. This user-friendly interface simplifies management and maintenance, aiding users in efficiently operating the devices.

In summary, the Samsung 5935NX and SCX-5835NX are exemplary choices for businesses that require multifunctionality, high performance, and reliability. With their advanced features, these printers not only enhance workflow efficiency but also contribute to cost savings and improved document security in the workplace.
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