Common Linux problems

CONDITION

SUGGESTED SOLUTIONS

 

 

The machine does

Check if the printer driver is installed in your

not print.

system. Open Unified Driver Configurator and

 

switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available machines. Make sure that your

 

machine is displayed on the list. If not, open

 

Add new printer wizard to set up your

 

device.

 

Check if the machine is started. Open

 

Printers configuration and select your

 

machine on the printers list. Look at the

 

description in the Selected printer pane. If its

 

status contains Stopped string, press the

 

Start button. After that normal operation of

 

the machine should be restored. The

 

“stopped” status might be activated when

 

some problems in printing occurred. For

 

instance, this could be an attempt to print a

 

document when the port is claimed by a

 

scanning application.

 

Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

“consumer” applications to the same port is

 

possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control

 

over the device. The other “consumer” will

 

encounter “device busy” response. You

 

should open ports configuration and select

 

the port assigned to your machine. In the

 

Selected port pane you can see if the port is

 

occupied by some other application. If this is

 

the case, you should either wait for

 

completion of the current job or press the

 

Release port button, if you are sure that the

 

present application is not functioning properly.

 

Check if your application has special print

 

option such as “-oraw”. If “-oraw” is specified

 

in the command line parameter, then remove

 

it to print properly. For Gimp front-end, select

 

“print” -> “Setup printer” and edit command

 

line parameter in the command item.

 

The CUPS (Common Unix Printing System)

 

version distributed with SuSE Linux 9.2

 

(cups-1.1.21) has a problem with ipp (Internet

 

Printing Protocol) printing.Use the socket

 

printing instead of ipp or install a later version

 

of CUPS (cups-1.1.22 or higher).

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

Some color images

This is a known bug in Ghostscript (until GNU

come out all black.

Ghostscript version 7.05) when the base color

 

space of the document is indexed color space

 

and is converted through CIE color space.

 

Because Postscript uses CIE color space for

 

Color Matching System, you should upgrade

 

Ghostscript on your system to at least GNU

 

Ghostscript version 7.06 or later. You can find

 

recent Ghostscript versions at

 

www.ghostscript.com.

Some color images

This is a known bug in Ghostscript (until GNU

come out in

Ghostscript version 7.xx) when the base color

unexpected colors.

space of the document is indexed RGB color

 

space and it is converted through CIE color

 

space. Because Postscript uses CIE color space

 

for Color Matching System, you should upgrade

 

Ghostscript on your system to at least GNU

 

Ghostscript version 8.xx or later. You can find

 

recent Ghostscript versions at

 

www.ghostscript.com.

The machine does

It is a known problem that occurs when a color

not print whole

machine is used on version 8.51 or earlier of

pages, and output is

Ghostscript, 64-bit Linux OS, and has been

printed on half the

reported to bugs.ghostscript.com as Ghostscript

page.

Bug 688252.The problem is solved in AFPL

 

Ghostscript v. 8.52 or above. Download the

 

latest version of AFPL Ghostscript from

 

http://sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

I cannot scan via

Check if Gimp Front-end has Xsane:Device

Gimp Front-end.

dialog. on the Acquire menu. If not, you should

 

install Xsane plug-in for Gimp on the your

 

computer. You can find Xsane plug-in package

 

for Gimp on Linux distribution CD or Gimp home

 

page. For the detailed information, refer to the

 

Help for Linux distribution CD or Gimp Front-end

 

application.

 

If you wish to use another kind of scan

 

application, refer to application’s Help.

I encounter error

Avoid changing print job parameters (via LPR

“Cannot open port

GUI, for example) while a print job is in progress.

device file” when

Known versions of CUPS server break the print

printing a document.

job whenever print options are changed and

 

then try to restart the job from the beginning.

 

Since Unified Linux Driver locks the port while

 

printing, the abrupt termination of the driver

 

keeps the port locked and unavailable for

 

subsequent print jobs. If this situation occurs, try

 

to release the port by selecting Release port in

 

Port configuration window.

 

 

Troubleshooting_ 116

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Samsung SCX-5835NX, 5935NX manual Common Linux problems

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