Samsung SCX-5835NX Toner smear, Vertical repetitive, Defects, Scatter, Misformed, Characters

Models: SCX-5835NX 5935NX

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CONDITION

SUGGESTED SOLUTIONS

 

 

 

 

 

 

 

 

Toner smear

If toner smears on the page:

 

 

 

 

 

 

 

Clean the inside of the machine. (See

 

 

 

 

 

 

 

"Cleaning the inside" on page 99.)

 

 

 

 

 

 

 

Check the paper type and quality. (See "Print

 

 

 

 

 

 

 

media specifications" on page 126.)

 

 

 

 

 

 

 

Remove the toner cartridge and then, install

 

 

 

 

 

 

 

a new one. (See "Replacing the toner

 

 

 

 

 

 

 

cartridge" on page 119.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical repetitive

If marks repeatedly appear on the printed side of

defects

the page at even intervals:

 

 

 

 

 

 

 

The toner cartridge may be damaged. If you

 

 

 

 

 

 

 

still have the same problem, remove the

 

 

 

 

 

 

 

toner cartridge and, instll a new one. (See

 

 

 

 

 

 

 

"Replacing the toner cartridge" on

 

 

 

 

 

 

 

page 119.)

 

 

 

 

 

 

 

Parts of the machine may have toner on

 

 

 

 

 

 

 

them. If the defects occur on the back of the

 

 

 

 

 

 

 

page, the problem will likely correct itself

 

 

 

 

 

 

 

after a few more pages.

 

 

 

 

 

 

 

The fusing assembly may be damaged.

 

 

 

 

 

 

 

Contact a service representative.

Background

Background scatter results from bits of toner

scatter

randomly distributed on the printed page.

 

 

 

The paper may be too damp. Try printing

 

 

A

with a different batch of paper. Do not open

 

 

packages of paper until necessary so that

 

 

the paper does not absorb too much

 

 

moisture.

 

 

If background scatter occurs on an envelope,

 

 

change the printing layout to avoid printing

 

 

over areas that have overlapping seams on

 

 

 

the reverse side. Printing on seams can

 

 

 

cause problems.

If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences. (See "Opening Printing Preferences" on page 47.)

Misformed

If characters are improperly formed and

characters

producing hollow images, the paper stock

 

 

may be too slick. Try different paper. (See

 

 

 

 

"Print media specifications" on page 126.)

If characters are improperly formed and producing a wavy effect, the scanner unit may need service. (See "Cleaning the scan unit" on page 99.)

CONDITION

SUGGESTED SOLUTIONS

Page skew

Ensure that the paper is loaded properly.

 

Check the paper type and quality. (See "Print

 

media specifications" on page 126.)

 

Ensure that the guides are not too tight or too

 

loose against the paper stack.

Curl or wave

Ensure that the paper is loaded properly.

Check the paper type and quality. Both high temperature and humidity can cause paper

curl. (See "Print media specifications" on page 126.)

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or

Ensure that the paper is loaded properly.

creases

Check the paper type and quality. (See "Print

 

 

media specifications" on page 126.)

 

Turn the stack of paper over in the tray. Also

 

 

try rotating the paper 180° in the tray.

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine. (See "Cleaning the inside" on

 

page 99.)

Solid Color or

The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert it.

 

 

 

 

The toner cartridge may be defective.

 

 

A

 

 

 

 

Remove the toner cartridge and install a new

 

 

 

one. (See "Replacing the toner cartridge" on

 

 

 

page 119.)

 

 

 

The machine may require repair. Contact a

 

 

 

service representative.

 

 

 

 

 

 

 

 

 

 

Troubleshooting_ 112

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Samsung SCX-5835NX Toner smear, Vertical repetitive, Defects, Scatter, Misformed, Characters, Skew, Wrinkles or, Creases

SCX-5835NX, 5935NX specifications

The Samsung 5935NX and SCX-5835NX are part of Samsung’s innovative line of multifunction printers designed to cater to the needs of modern businesses. These models combine advanced technologies with user-friendly functionalities, making them ideal for companies seeking efficiency and productivity in their printing tasks.

The Samsung 5935NX is a monochrome laser printer that delivers high-quality printing with impressive speed. It boasts a printing speed of up to 35 pages per minute, making it suitable for high-volume document printing. With a resolution of 1200 x 1200 dpi, it ensures sharp text and detailed images, which are essential for professional-looking documents. This device supports multiple media types and sizes, allowing users to print everything from standard A4 sheets to envelopes and labels.

One of the standout features of the 5935NX is its robust security capabilities. The printer includes various security protocols such as IP address filtering, which prevents unauthorized access, and Secure Print, which allows users to print sensitive documents without the risk of interception. Additionally, the device incorporates energy-saving technologies, such as an Energy Star certification, ensuring that it operates efficiently while reducing electricity consumption.

On the other hand, the Samsung SCX-5835NX combines printing, copying, scanning, and faxing functionalities into one compact device, making it a true multifunction printer. Like its counterpart, it achieves a printing speed of up to 35 pages per minute and maintains a high resolution of 1200 x 1200 dpi. The SCX-5835NX also features an automatic document feeder (ADF) that can handle up to 50 sheets at a time, further enhancing productivity by allowing users to copy or scan multiple pages without manual intervention.

This model is equipped with advanced scanning capabilities, including a color scanning option that can digitize documents in high quality. The device also supports various connectivity options, including USB, Ethernet, and wireless printing, giving users the flexibility to print from a range of devices, including smartphones and tablets.

Both the 5935NX and SCX-5835NX utilize Samsung’s innovative Smart Panel technology, which provides users with real-time information about the printer's status and alerts for toner levels. This user-friendly interface simplifies management and maintenance, aiding users in efficiently operating the devices.

In summary, the Samsung 5935NX and SCX-5835NX are exemplary choices for businesses that require multifunctionality, high performance, and reliability. With their advanced features, these printers not only enhance workflow efficiency but also contribute to cost savings and improved document security in the workplace.