22
Further Help
If
y
ou are unable to correct the problem
y
ourself,
y
ou ma
y
seek further help
as follows:
Call the IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries contact
y
our dealer, retailer, or other IBM authorized
Servicer.
If possible, sta
y
b
y
y
our
computer. Your Technical
Support Representative ma
y
wish to
g
o throu
g
h the problem
with
y
ou durin
g
the call.
Before callin
g
, please have available as much of the followin
g
information as
possible:
1. Model and serial number from the label on
y
our monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer t
y
pe and model.
5. S
y
stem confi
g
uration (hardware fitted, etc.).
6. S
y
stem BIOS version number.
7. Operatin
g
S
y
stem and version number.
8. Displa
y
driver version number.
9. Video Adapter T
y
pe.
More help, late-breakin
g
news and details of the
latest accessories for these
products ma
y
be found on the
worldwide web at:
http://www.pc.ibm.com/us/
accessories
Information about the Video
Electronics Standards
Association can be found on the
worldwide web at:
http://www.vesa.or
g

Removin

g

the stand and cables

Alternative stands for
y
our IBM Flat Panel Monitor ma
y
be available from
specialist suppliers.
This product is equipped with mountin
g
facilities that conform to the VESA
Flat Panel Monitor Ph
y
sical Mountin
g
Interface Standard (FPMPMI).
This product is shipped with the si
g
nal cable and the power cord attached to
the monitor. If
y
ou want to use other cables for reasons such as havin
g
the
monitor wall-mounted, follow the instructions below:
1. Disconnect the power cord from the wall outlet.
T54A-E.book Page 22 Saturday, February 19, 2000 12:05 PM