Panasonic PV DF2735, PV-DF2035 manual Before Requesting Service, Problem Correction

Before Requesting Service

Check the following points once again if you are having trouble with your unit.

	PROBLEM	CORRECTION	Page
Power	No power…	Completely insert Power Plug into an AC outlet.	9
		Auto power-off (shut off) occurs after about 5 min. in DVD mode with no operation, or if	35, 37
	Power turns itself off...
		Set POWER button to ON.	8-9
		there is no broadcast signal in TV or Playback mode. Turn the power back on.
		Make sure your antenna system (TV or CABLE) is correctly set.	10
	No picture or sound...	Completely insert Power Plug into an AC outlet.	9
		Set POWER button to ON.	8-9
Monitor	Poor picture with normal sound...	Adjust BRIGHTNESS, SHARPNESS, and PICTURE controls in the SET UP Video	22-23
		Adjustment.
	Poor sound with normal picture...	Adjust VOLUME control.	16
	Poor TV reception...	Adjust SHARPNESS and PICTURE controls in the SET UP Video Adjustment.	22-23
	No color or poor color...	Adjust TINT and COLOR controls in the SET UP Video Adjustment.	22-23
	Ghost (multiple) images...	Install a directional antenna.	10
	TV programs cannot be watched...	Make sure the selected channel is in unit’s memory.	15
	Channel cannot be selected...	Only the channel being recorded can be viewed on this unit.	25
	TV program cannot be recorded...	Make sure your antenna system (TV or CABLE) is correctly set.	10
		Make sure cassette record tab is intact.	6
		Check that clock is set to current time and date.	35
VCR	Timer recording cannot be performed…	Make sure DSS/CABLE box (if used) is left on and tuned to channel to be recorded.	10
		Set recording Start/Stop times correctly.	26
		Timer recording may not be performed or continued if a power interruption of more than
		1 minute occurs before or during a Timer Recording, even after power is restored.
	No playback picture, or the playback picture is	Adjust TRACKING control in either direction.	29
	noisy or contains streaks...	Try Head Cleaning.	6
	VCR cannot be controlled...	Make sure VCR LOCK is set to off.	29
Remote		Aim Remote directly at the remote sensor on the unit. Avoid any object blocking signal	9
		path.
	Unit cannot be controlled...	Inspect the remote batteries.	6
		Make sure VCR LOCK is set to off.	29
Control		Exposing unit remote sensor to direct fluorescent or outdoor light may cause signal	9
	buttons cannot be selected...	Press DVD for DVD mode.
			9
		interference.
	ACTION, PLAY, SELECT, SET POWER, etc.	Press TV/VCR for TV-VCR mode.	9
		Check remote batteries.	6
	Play fails to start even when PLAY is pressed...	This unit cannot play discs other than DVDs, CDs and Video CDs.	6
		The disc may be dirty and require cleaning.	7
DVD/CD/Video	Picture is distorted during rapid advance or rapid	The picture will be somewhat distorted at times; this is normal.
	reverse...
	No Forward/Reverse search play...	Alternative language cannot be selected with discs which do not contain more than one	38-39
		Some discs may have sections which prohibit Forward/Reverse search.	37
	Audio soundtrack and/or subtitle language is not	The audio soundtrack and/or subtitle language selected at DVD initial settings must	38-39
	the one selected at the initial settings...	exist on the disc.
	No subtitles...	Subtitles appear only when available on disc.	39
		Select “ON” at the “Subtitle language” section to display subtitles.	39
CD	Alternative audio soundtrack	language.
	(or subtitle) language cannot be selected...	For some discs, alternative language cannot be selected with the AUDIO or SUB TITLE	38-39
		button. Try selecting it from the DVD menu if available.
	Angle cannot be changed...	This function is dependent on software availability. Even if disc has multiple angles,	47
		they may be recorded for specific scenes only (ANGLE Indicator on unit lights up).
Miscellaneous	continues to rotate...	reduces response time from Stop to Play mode and from Play to Rewind Search mode.	6
	Video cassette cannot be inserted...	Insert the cassette window side up, record tab facing you.
	Video cassette cannot be removed...	Completely insert Power Plug into an AC outlet.	9
	Eject does not function or insertion cannot be done...	Turn the POWER off and then on, and try ejecting or inserting the tape again.
	Video cassette ejects when a recording is started,	Make sure cassette record tab is intact.	6
	or the power is turned off for timer recording...
	In Stop mode, the VCR motor (CYLINDER)	To enable Quick Play mechanism, the VCR cylinder will rotate for about 3 minutes. This

If you cannot resolve the problem, please call the Customer Satisfaction Center for product assistance at 1-800-211-PANA(7262).

To locate an authorized servicenter call toll free 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo

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