LOREX Technology SC325000 instruction manual Troubleshooting, Problem

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Troubleshooting

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling your DVR dealer

Problem:

DVR Unit is not receiving power, or is not powering up

•Confirm that all cables are connected correctly

•Confirm that the ON/OFF switch on the rear of the unit (beside the power cable connection) is ON

•Confirm that there is power at the outlet:

zConnecting the power cable to another outlet

zTest the outlet with another plugged device (such as an electric calculator or phone charger)

•If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet

Problem:

DVR is not responding when any of the buttons are pushed

•Turn the master power switch OFF using the switch on the rear of the unit (beside the power cable connection):

z Press the switch to the OFF position (O)

zWait for 1 minute - all LED light indicators on the front of the unit will be off

zPress the switch to the ON position (I)

The unit will make an audible alert when powered back on, and the screen should display the loading diagnostic messages

Problem:

There is no picture appearing on a Channel / Camera is not displaying (OR) The image on the DVR does appears, but does not have sound

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Contents Channel Networkable Digital Video Recorder Page Important Safeguards InstallationService General Precautions Sentinel CctvDVR Features NetViewer SoftwareTable of Contents Table of Contents Getting Started Hard Drive not Included Power Supply 12V 5ARemote Control with Batteries Channel Networkable DVRSC325000 Front Primary Function Buttons Channel Buttons SC325000 Back Remote Control QUAD/ENTER Change toInstalling the Hard Drive Positioning Reinsert the Cartridge Casing into the DVR Secure the Hard Drive in the CasingHard Drive UnlockedStarting the DVR Self Test Screens System StartHard Drive Detection Starting the DVR Quad Display Indicates Slave Hard DriveMain Menu Control Time / Date Set Date Format Display the Date Format onMenu TIME/DATE Schedule Set Sensor Set Motion SetAlarm Set Alarm 1UURecord Set Only ONE Channel of Audio can be Recorded AT a TimeAdvanced Menu Set PasswordDefault Load Y/N Advanced MenuSystem Information System InformationNetwork Network Recording Functions Menu Settings Recording On screen MessagesSearch Functions Event Search Total Event Master HDD Event noSearch Functions Time Search Playback FunctionsPTZ Pan/Tilt/Zoom Control Processor NetViewer Installation RequirementsMinimum System Requirements Operating System MemoryNetwork Connectivity DVR Internet RouterNot Included Internet Router Computer Router Port ForwardingNetwork Example DVRRouter Port Forwarding DVR Specifications Appendix #1 Ntsc / PALConnecting Cameras to the DVR Appendix #2 DVR BNC CamerasConnecting a Slave Monitor Appendix #3 DVR Slave MonitorConnecting to an Observation System Appendix #4 Observation System DVRConnecting Alarm Device Appendix #5 DVR SensorTroubleshooting ProblemTroubleshooting It’s all on the web