Troubleshooting guide
To assist in location possible faults use help guide below.
| BREAKDOWN PHENOMENON | CHECKING | |
| PICTURE | SOUND | |
|
| ||
|
|
| The aerial direction and connection |
| Picture with snow | Noise |
|
|
|
| This is called ghosting which can be minimized with |
|
|
| an outside aerial, and good quality cable and |
|
|
| terminations. Altering the aerial direction can also |
| Double or Triple Image | Normal | minimize this effect. |
|
| ||
|
|
| Electrical interference which can be caused by cars, |
|
|
| motorbikes etc, Fluorescent lamps and dirty |
|
|
| insulators on overhead power cables. |
| Disturb | Noise |
|
|
|
|
|
|
|
| Volume Sound mute |
| Normal | No sound |
|
|
|
|
|
|
|
| Ensure that the power supply is connected to |
|
|
| the TV set and turned on. Also ensure that the |
|
|
| TV set is not in "Listen Mode" or that the |
| No Picture | No sound | brightness and contrast are not turned down. |
|
| ||
|
|
|
|
|
|
| Adjust colour control |
| No colour | Normal volume |
|
|
|
|
|
|
|
| Adjust channel again |
| Scramble | Normal or Weak Volume |
|
|
|
|
|
|
|
| Colour Purity fault which can be caused by moving the |
|
|
| TV set, placing magnets near the TV screen or turning |
|
|
| on/off house hold appliances such as vacuum cleaners |
|
|
| near the TV set. Turn the TV off with the mains power |
| Colour Spot | Normal volume | switch for 15 minutes. When the power is turn on again |
|
|
| the TV set will automatically demagnetise the screen. |
|
|
| In severe cases you may need to repeat this process. |
|
|
|
|
Note:
1.If the fault can not be repaired using the above guide consult with your local authorized service center.
2.The TV set must only be repaired by a qualified registered service person. Never attempt to remove the back cover as TV set has dangerous voltages inside that may cause a fatality or fire.
3.The cabinet may produce the occasional "snapping sound" This is normal and caused by the materials in the cabinet expanding with room temperature changes.