Fax Troubleshooting, Smtp Communication | Oki 56801 specs

I-Fax Troubleshooting

If a communication error occurs, check the service code shown on the Activity Report.

SMTP Communication

The service code for a SMTP communication is prefixed with the letter E.

Error	Description


0000	Normal Shutdown
9080	Press stop key

E058	Failed SMTP connection
E074	Cable not connected

E081	DNS cannot resolve SMTP server name
E082	No response from SMTP server

E083	Error generated in SMTP command sequence
E108	Transmission attempted when destination was not set

E109	Transmission attempted when mail address of own device not set
E110	Transmission attempted when SMTP server not set

E401	Communication was attempted when the IP address of the device was not
	set.
E942	Command timeout

E990	Other error
EF00	Option board I/F error

POP3 Communication

The service code for a POP communication is prefixed with the letter F.

Error	Description


0000	Normal Shutdown
F001	Normal shutdown (only text received)

F002	Normal shutdown (only text received but cannot print)
F059	Failed in POP connection

F074	Cable not connected
F076	DNS cannot resolve POP server name

F077	No response from POP server
F078	Incorrect POP user name/password

F079	Error generated in POP command sequence
F105	Reception attempted when POP server was not set

F106	Reception attempted when POP user name was not set
F107	Reception attempted when POP password was not set

F113	Failed in updating NIC firmware ... firmware before updating remains
F401	IP address not set

F931	Unreceivable email (TIFF NG)
F932	Unreceivable email (other than TIFF NG)

F940	Memory full
F941	When mail does not exist in server upon manual reception

F942	Command timeout
F990	Other error

FF00	Option board I/F error

Note: For service codes F001 and F002, the number of pages in the report will be left blank.

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Oki 56801 manual Fax Troubleshooting, Smtp Communication, POP3 Communication

Contents

Page Contents Dial Directories Iii Codes Used In Reports Fax Network Set Up Specifications Oki Data Americas Installation hints SafetyGeneral Operation & Maintenance Emergency First Aid Toner Cartridge & Image Drum Handling Introduction Features Safety Instructions Memory Expansion Product Options ComponentsSecond Paper Cassette Component Identification 12 1110 9 8 7 6 CHA Control Panel & Indicators Page Space Key One-Touch key 36 Use this key on One-Touch Dialing One-Touch Keys for Selecting Functions Programming You can also use the Location Signal Tones Unpacking InstallationWhere to install your fax machine Getting Started Installing Document Stacker Setting UpInstalling Toner Cartridge Push Close the document table Installing External Handset Connecting Telephone Line Connecting Power Connecting External Telephone or Answering Machine Loading Paper PaperPaper Types Load the paper into the cassette, print side down Auto Receive Mode FAX Setting Time & DateSetting Answering Mode Answering Mode Options Fax Forwarding Mode FWD Telephone/Fax Auto Switch Mode T/FTelephone Answering Device Mode TAD Memory Reception Mode MEM Call Back Number Changing Answering ModeSetting Fax Machine Identification Fax Machine Identification Press the Start key to save your entry. The display shows Press the 9/User Prog. One-Touch key. The display showsOn the numeric keypad, press 4. The display shows Press the YES key. The display shows NO=TSI/CSI Press the no key to switch to the other installed language Setting Forwarding NumberSetting Language Using the numeric keypad, press 6. This display shows On the numeric keypad, press 2. The display shows 2DIAL Connecting to a PBXPress the no key. The display changes to Dial Prefix Press a One-Touch key to program and the display briefly Dial DirectoriesOne-Touch Keys Programming One-Touch Keys Select and press the YES key Select with the no key and then press the YES key Chain Dialing Programming Auto Dial NumbersChain dial number. The display will show Press OT/AD Programming Groups On the numeric keypad, press the # key. The display shows Document size Basic OperationPreparing Documents Loading Documents Your documents are now ready for faxing or copying Sending Faxes To Single Location Confirming Results Search Key DialingReal-Time Dialing Redialing Memory Reception Receiving Faxes ManuallyReceiving Faxes Into Memory Stopping Transmissions No Toner Reception Canceling Messages Stored In MemoryPrint Memory Reception No Paper Reception Rejecting Unsolicited Fax Messages Power Failures & Memory Making Copies Making Copies Using Manual Paper FeederLoad your documents Initiating Voice Request Using Voice RequestLift your handset and press the Hook/V. Request key Perform a Broadcast Operation Advanced OperationsBroadcast Answering Voice Request To Do This Delayed Sending of Faxes Canceling Delayed Transmissions Sending Delayed Faxes Sending Confidential Faxes Confidential FaxesSelect your location as follows Your fax machine will ask you to enter another mailbox Digit password you want to use with your mailboxReceiving Confidential Faxes Creating Confidential Mailbox Printing Confidential Faxes Changing Password or Closing Mailbox Relay Initiating Station Relay BroadcastingInitiating Relay Broadcasts Relay Key Station Select the location of the relay key station as follows Polling Sending Documents Requested by Another FaxPolling Transmission Press the YES key and the display changes to Select Printing Bulletin Messages Canceling ITU Bulletin Polling TransmissionPress the no key. The display shows Print Personal While Sending Faxes Dual Access While your fax machine is making local copies, you can While Receiving FaxesWhile Making Copies While Printing Reports User Function Settings List Customizing Features OperationsUser Function Settings Viewing Your Current SettingsPage Page Instant Dial = OFF, 17 Mem./Feeder SW = Feeder Broadcast ModeInstant Dial = on Instant Dial = OFF, 17 Mem./Feeder SW = Memory Setting Distinctive Ring Changing User Function Settings Finished programming its ring pattern, the display shows Dial Parameter SettingsPress the YES key. The display changes to Setup FAX Ring Dial Parameter Settings List Changing Dial Parameter Settings Broadcast MCF Confirmation Report ReportsUnderstanding Reports Activity Report Active Memory Files Report Configuration ReportTelephone Directory Confidential Reception Report Other ReportsProtocol Dump Message Confirmation Report Printing Reports Power Outage ReportPrinting Reports Printing Message Confirmation Report Following codes indicate the results of communications Codes Used In ReportsResult Codes Communication Codes Clearing Document Jams Problem Solving Clearing Printer Paper Jams WXY PUS Replacing Toner Cartridge HCA TOD Replacing Image Drum Unit DFE KL5 GIH OQZ Press the 7/Counter Display One-Touch key. The display Shipping the Fax MachineReading Print Counters Shows Drum Count Problem Checklist Display shows a communication error. This alarm You sent a fax but it was received completely blank Your fax machine disconnected before you could Operation Overview FaxTo Use Internet Fax What Your I-Fax Machine Can Do Installation Requirements DNS Server’s IP Address Internet Fax TransmissionInternet Fax Reception Smtp Server Address / Name POP Server Address / Name Network Settings ListPOP Server Password Components of an Internet Fax Internet Fax Helpful Hints I-FaxHeader Pstn Faxing vs. Internet Faxing Print the onfigurationPRINT Report Fax Network Set UpBackup/Archive Email Scanning Status of Server Press YES . The report will print Using the numeric keypad, press 5. The display will showTo access Fax NIC Options Text Print Fax NIC SettingsI-Fax NIC settings can be accessed using the following Settings on or OFF Default on Header Print Coding ModeEx.Fine Mode Settings on or OFF Send File Format Default TiffFax NIC Update POP Interval IP Address Network SettingsDaily Press POP Server Name Default GatewaySubnetmask Smtp Server Name Keys Pop PasswordPop User Id Enter the user ID registered on the POP3 server FAX Email Address Fax NIC InitializeDNS P.SRV Address DNS S.SRV Address Program OT Email Addresses Email SettingsPress YES twice to reset the network card Registering Addresses To do this Do this Program Group Email Addresses Email Key Options Email Using Email KeyFax User Interaction Sending Email Email Using Group Email Setting Email Using OT KeyEmail Using Broadcast Feature Sections Receiving EmailManual Email Reception Sized original. If this occurs, have the original sent Smtp Communication Fax TroubleshootingPOP3 Communication Reception Troubleshooting Transmission Troubleshooting Cause Authentication Unable To Send Global E-mailsSymptom Resolution 100 Specifications 101 Part NumbersConsumables Options Limited Warranty U.S. & Canada Warranty, Regulatory, and Safety Information102 Oki Data Contact Locations U.S. & Canada Service and Support U.S. & CanadaOki Data Service Providers U.S. & Canada Sales and Service Dealers U.S. & Canada 104 Material Safety Data SheetProduct Identification and Use Okifax 5680 Black Toner, P/N Hazardous Ingredients 105 Physical DataFire and Explosion Hazard Data Explosion Data 106 Reactivity DataToxicological Properties Preventive Measures Preparation Date of Msds Toner swallowed ingestedToner inhaled Toner gets on the skin 108 Safety Information 109 Regulatory Information 110 Federal Communications Commission 111 Volt ModelsThis equipment is hearing-aid compatible 230/240-Volt Models Industry Canada IC112 113 Safety Conformance StatementEuropean Union Council of the European Communities Electromagnetic Conformance Statement 114 Index TSI/CSI