Oki 56801 manual Problem Checklist

2.Place the image drum unit with toner cartridge still attached into a black plastic bag and keep it away from direct sunlight.

3.Re-package the fax machine and the image drum unit separately into packaging material and a shipping carton.

Problem Checklist

Your fax machine is a complex machine with many features and functions, which allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer.

￿Your telephone does not ring if your fax machine is set to tel/fax answering mode and the incoming call is

a voice call. This is normal. In the tel/fax answering

mode, your fax machine answers the incoming call and detects whether if the call is a voice call or a fax call. If the call is a voice call, your fax machine will ring, but your telephone will remain silent. It is rec- ommended that you only use tel/fax answering mode if your telephone is located near the fax machine.

￿The display is blank. Check that the power switch is on. Check the power cord to make sure that it is firmly plugged in. Check your wall outlet to make sure that it has power.

￿Nothing happens when you press the control panel

keys. Turn the fax machine off, wait 10 seconds, then turn it on again.

￿The display tells you to replace paper even though

there is paper in the paper cassette. Take the paper

cassette out and make sure that the paper is firmly stacked in the tray. Push the paper firmly under the plastic tabs on the edge of the tray. Check for a paper jam in the fax machine.

￿Your documents jam. Check the document for wrin- kles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your fax machine can load. Try making a copy of the doc- ument on a photocopier and faxing the copy.

￿Your fax machine will not dial. Check the power cable

and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your fax machine. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not have an external telephone connected, press the Hook/V. Request key and check for a dial tone. If you do not hear one, there may be a problem with your tele- phone line. If you do hear a dial tone, your fax

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