| TROUBLESHOOTING GUIDE |
SYMPTOM | CAUSE (AND REMEDY) |
No power. | • Make sure the AC power cord is connected. |
| • Turn on the unit. |
The remote does not function.
TV
•Remove any obstacles between the remote and the unit.
•Use the remote near the unit.
•Point the remote at the remote sensor on the unit.
•Replace the batteries in the remote with new ones.
Bad Picture
(snow, multiple images, distortion, blurry)
No sound.
•Check the direction of the antenna and adjust it if necessary.
•Make sure the antenna cable is firmly connected.
•Make sure all input cables are firmly connected.
•Increase the volume.
•Check whether the mute function has been activated on the Remote Control.
Black and | • | Check the PICTURE setting within the PICTURE menu. |
white picture. | • | Check to make sure the program you are watching is broadcast |
| ||
|
| in Color and not Black & White. |
No picture or sound.
Colored patches of picture.
•Make sure the unit is plugged in and turned on.
•Make sure that the TV mode is selected.
•Try a new channel to check for possible station trouble.
•Make sure the antenna is connected properly.
•Increase the volume.
•Make sure the antenna or audio/video source device is working properly.
•Make sure all cables are firmly connected.
•Check for local interference.
•Make sure there are no unshielded electrical devices nearby that are causing interference.
•Turn the TV off for 30 minutes, then try it again.
Panel function key does • Under the influence of electrostatic phenomenon, the product
not respond correctly. may malfunction and require user to power reset.
• Unplug and
The display monitor's panel goes hot.
Unusual dots
Stripes on screen
The top of the monitor gets hot.
Unable to select a certain channel.
Disorder display at power on.
•LCD TV takes inside lighten phosphor. It may increase the temperature of the screen in some occasions. It's not a defect.
•Black dots and Bright points may appear on the LCD screen. This is a structural property of the LCD panel and is not a defect.
•Adjust the impulse phase may decrease stripes.（RGB in）
•It may occur during
•The channel may be skipped. Choose this channel by directly selecting the buttons from the remote control.
•This may be caused because of a very short interval between POWER OFF and ON.
•Unplug the power and restart.
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