Sharp LC-60C8470U, LC-70C7450U, LC-70C8470U, LC-60C7450U Troubleshooting, Pages 26, Pages 29

Page 87

Appendix

Troubleshooting

Problem

Possible Solution

 

 

• No power

• Check if you pressed POWER on the remote control unit. Page 19

•Is the AC cord disconnected? Page 10

•Has the power been turned on? Page 19

• Unit cannot be operated.

• External infl uences such as lightning, static electricity, may cause improper

 

operation. In this case, operate the unit after fi rst turning off the power of the TV or

 

unplugging the AC cord and replugging it in after 1 or 2 minutes.

 

 

• Remote control unit does not

• Is the equipment to be operated by the remote control unit set correctly? Press TV

operate.

to set the remote control unit to the setting for operating the TV.

 

• Are batteries inserted with polarity (e, f) aligned? Page 11

 

• Are batteries worn out? (Replace with new batteries.)

 

• Are you using it under strong or fl uorescent lighting?

 

• Is a fl uorescent light illuminated near the remote control sensor?

 

• Is "RC Control Lock" selected in "Operation Lock Out"? Page 35

 

 

• Picture is cut off/with sidebar

• Is the image position correct? Pages 34 and 67

screen.

• Are screen mode adjustments such as picture size made correctly?

 

Pages 26 and 66

 

 

 

 

• Strange color, light color, or color

• Adjust the picture tone.

Pages 29 and 30

misalignment

• Is the room too bright? The picture may look dark in a room that is too bright.

 

 

 

• Power is suddenly turned off.

• Is the sleep timer set?

Page 23

 

• Check the power control settings. Page 32

 

• The unit's internal temperature has increased. Remove any objects blocking vent or

 

clean.

 

• No sound

• Is connection to other components correct? Pages 14 to 18 and 61

•Is the volume too low? Page 23

•Is "Variable" selected in "Output Select"? Page 34

•Have you pressed MUTE on the remote control unit? Page 23

•Check the audio output of the connected external equipment. Is the volume too low or muted?

•When external equipment is connected via an HDMI cable, you may need to confi gure the audio to be output through the HDMI cable.

•When audio is not output from external equipment connected to the PC IN or HDMI 2 terminal, check the "Audio Select" setting. Page 67

•Even when external equipment is connected using an HDMI-certifi ed cable, an audio cable connection may be required depending on the type of equipment and the media being played back. In this case, in addition to connecting an HDMI-certifi ed cable to the HDMI 2 terminal, connect a Ø 3.5 mm stereo minijack cable to the AUDIO IN terminal and set "Audio Select" to "HDMI+Analog". Page 67

•When connecting a PC via an HDMI-certifi ed cable, check the following:

-Is the audio output of the PC confi gured correctly? Check the audio output settings and output audio format in Sound Properties on the PC.

The audio formats compatible with this TV are PCM, Dolby Digital. With other formats, audio cannot be output.

-Depending on the board, only video signals may be output. In this case, in addition to connecting an HDMI-certifi ed cable to the HDMI 2 terminal, connect a

Ø3.5 mm stereo minijack cable to the AUDIO IN terminal and set "Audio Select" to "HDMI+Analog". Page 67

•If you are using a DVI-HDMI conversion cable to connect external equipment to the TV, check the following:

-Is an audio cable connected? The DVI-HDMI conversion cable is for video only. Connect a Ø 3.5 mm stereo minijack cable to listen to the audio.

-Is HDMI 2 being used? When the TV is connected to another HDMI terminal, the audio and video are not output together even if a Ø 3.5 mm stereo minijack cable is connected to the shared AUDIO IN terminal for PC IN and HDMI 2.

-Check the "Audio Select" setting. Set "Audio Select" to "HDMI+Analog". Page 67

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Contents LC-70C8470U LC-60C8470U LC-70C7450U LC-60C7450U Page To aid reporting in case of loss or theft, please record Model NoIndustry Canada Statement FCC Compliance StatementDear Sharp Customer Additional Safety InformationCaring for the cabinet Precautions when transporting the TVCaring for the front panel Child Safety3D Glasses Contents Part name Model number AccessoriesSupplied Accessories Optional AccessoriesInsert the stand into the openings on the rear of the TV Attaching the StandLC-70C8470U/LC-70C7450U LC-60C8470U/LC-60C7450UUsing the Remote Control Unit Insert the batteries into the remote control unit. SeeExperiencing HD Images Antennas Installing Batteries in the Remote Control UnitConnecting Antenna Cable PreparationAudio in terminal RS-232C terminalComponent terminals Audio OUT terminal Part Names Remote Control UnitTypes of Connection Connecting to video equipment or PCConnecting to audio equipment Introduction to ConnectionsDVI-HDMI conversion cable Mm stereo minijack cable Video Yellow AUDIO-L White AV cable AUDIO-R Red WhenWhen It is Letting *1See page 34 for details on the Output Select function Connecting to External Equipment Watching TV Turning On/Off the PowerInitial Installation Language Language settingTV Location Air/Cable Antenna settingWatching TV Antenna & Cable/STBNetwork Press a/b to select Wired or Wireless, and then press EnterConnection using an Ethernet cable Watching TV CH Search Channel searchExamples of the settings confirmation screen When you have made network settings in stepWatching TV Completed Changing Channels Changing VolumeSleep Timer Direct Button OperationDisplays the Netfl ix screen Press Netflix MTS/SAP stereo modeDirect Button Operation SmartCentralExamples Digital broadcasting audio modeClosed Captions and Digital Closed Captions Press CCFor 43 programs Press View ModeYou can select the screen size For HD programsLcfont embedded On-Screen Display MenuOn-Screen Display Menu Operation Menu Operation ButtonsOn-Screen Display Menu Menu ItemsAdvanced Picture Settings Picture SettingsAV Mode Changing Pic.Quality OPC SettingFilm Mode 32 pull-down Color Temp Color TemperatureFine tuning the color temperature Gamma AdjustmentBass Enhancer Audio SettingsAuto Volume 3D SurroundNo Operation Off Power ControlPower Saving No Signal Off Audio OnlyTerminal Setting System OptionsView Option Menu Design AquoMotion240/SmartCentral/Feature Demo/ Auto Play Game Play Time Icon Light Up SettingDemo Mode You can select the image from several types of demo modeCH Setup Broadcasting SetupLanguage ResetWall Mount Audio Setup Individual SetupTV Parental Guidelines When setting an individual content-based rating itemChip Chip is an electronic fi ltering device built into yourReactivating the temporarily released V-CHIP Block How to temporarily release the V-CHIP BlockCanadian English Ratings Canadian French RatingsDigital Caption Info Digital Caption Information Software UpdateInformation IdentificationOn-Screen Display Menu After the screen shown below is displayed, press Press Enter to start checking the data in the USBMemory device Select Yes, and then press Enter During the data checking, Checking blinksDisplay Methods for 3D and 2D Images Enjoying 3D Image ViewingPart Names Supplied Accessories for 3D Glasses3D Glasses for LC-70C8470U/LC-60C8470U Enjoying 3D Image ViewingRecharging the 3D Glasses Using the 3D GlassesAttaching the Nose Pad Usage Range of the 3D GlassesFront casing Base Right temple arm Using the 3D Glasses with Power SupplyRemoving the Battery for Recycling Right temple arm Rechargeable battery unit Rear casingViewing 3D Images When 3D Auto Change is set to Mode 1 or ModeWhen 3D Auto Change is set to Off Switching from 3D to 2D Mode3D Menu Configuring the TV Settings to Enhance 3D Image ViewingSwitching to the Previous Mode Watching 2D Images in 3D3D Setup 3D Glasses infrared receiver 3D Glasses lensesB 1 4 a Manufacture number Color Year Month Within the specifi ed usage temperature rangeSpecifications 3D Glasses Example Black colored glasses manufactured on April 10Connecting a Home Network Dlna Server Home Network Dlna Server Compatibility Selecting the Folders to Play BackEnjoying Photo/Music/Video Playback USB Device CompatibilityPhoto Mode Music Mode Buttons for file selecting operations Video ModeSet/Reset All Auto Play Buttons for playing modeMenu for playing mode Using the operation panelButtons for using the USB operation panel Buttons for using the Home Network Dlna operation panelPlaying Back Files from a Portable Device or PC Operating the Connected Equipment Presetting Remote Control FunctionPresetting manufacturer codes Other Viewing OptionsOther Viewing Options Manufacturer codes Controlling Hdmi Equipment Using Aquos Link Using Aquos LinkUsing Aquos Link Aquos Link SetupOne Touch Playback Press REC to start recording Link Operation MenuOne Touch Recording Start/Stop RecordingLink Booking Rec. Book Recorder Power On/OffChange Surround Mode Device Operation PanelBack panel vertical inputs Using a Smartphone with the TVOperation Using the Remote Control Auto Input SelectionNormal Zoom Stretch Dot by Dot Using a PCInput signal Displaying a PC Image on the ScreenUsing a PC Adjusting the PC ImageSetting Audio Input PC Compatibility ChartControl of the TV Commands not indicated here are not guaranteed to operate Using a PC Command tableWireless LAN router Access point ModemInternet +Using the wireless LANWireless Setup Internet SetupUsing the Internet Interactive ServiceChecking Your Internet Connection IP SetupPress a/b to select IP Setup, and then press Aquos Advantage LiveEntering Text Software Keyboard Press the button to return to the TV screen Using the BrowserAbout links ENTER, a/b/c/dSaving the URL of the Current Using the ToolbarOpening a Bookmarked Browser Settings Browsing Web ContentsUsing the Application Window Using Applications via the InternetPress c/d to select Deactivate, and then press Deactivating Netflix FunctionDeactivating the Vudu Function Press a/b to select Netfl ix Help, and then pressEnjoying Skype PreparationGetting Started Skype Main Menu Using SkypeAdding Your Friends to Your Contact list Sign In to SkypeReceiving Skype Calls SettingsContact Option menu Video Call Screen Normal ViewTerms of Use Disclaimers LC-60C8470U/LC-60C7450U Appendix Setting the TV on the WallUsing an optional bracket to mount the TV AN-52AG4 About setting the TV angleTroubleshooting Pages 26Pages 29 E202 Troubleshooting 3D ImagesTroubleshooting Error Message Error code Possible Solution Displayed on a screenTrademarks Model LC-70C8470U Model LC-60C8470U LC-70C7450U SpecificationsSpecification Wireless LANSpecifications Secret number isInformation on the Software License for This Product NTP Information on the Software License for This ProductIncluding the GNU Public Licence OpenSSLLimited Warranty Calling for ServicePage AN-52AG4 Dimensional DrawingsSharp Electronics Corporation
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