
Appendix
Troubleshooting
Problem | Possible Solution |
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• No power. | • Check if you pressed B on the remote control unit. |
| If the indicator on the TV lights up red, press B. |
| • Is the AC cord disconnected? |
| • Check if you pressed a on the TV. |
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• Unit cannot be operated. | • External infl uences such as lightning, static electricity, etc., may cause improper |
| operation. In this case, operate the unit after fi rst turning the power off, or |
| unplugging the AC cord and |
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• Remote control unit does not | • Is the FUNCTION button set correctly? Set it to the TV setting position. (Page 37) |
operate. | • Are batteries inserted with polarity (e, f) aligned? |
| • Are batteries worn out? (Replace with new batteries.) |
| • Are you using it under strong or fl uorescent lighting? |
| • Is a fl uorescent light illuminated to remote control sensor? |
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• Picture is cut off. | • Is the image position correct? (Page 21) |
| • Are screen mode adjustments (Auto format or Wide modes) such as picture size |
| made correctly? (Pages 20 and 23) |
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• Strange colour, light colour, or | • Adjust the picture tone. (Page 16) |
dark, or colour misalignment. | • Is the room too bright? The picture may look dark in a room that is too bright. |
| • Check the colour standard. (Pages 19 and 20) |
| • Check the HDMI setup setting. (Page 18) |
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• Power is suddenly turned off. | • The unit’s internal temperature has increased. |
| Remove any objects blocking vent or clean. |
| • Is sleep timer set? Press SLEEP on the remote control unit until it sets to off. |
| • Is “No signal off” activated? (Page 21) |
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• No picture. | • Is connection to other components correct? (Pages 10 and 11) |
| • Is input signal type selected correctly after connection? (Page 18) |
| • Is the correct input source selected? (Page 22) |
| • Is |
| • Is picture adjustment correct? (Page 16) |
| • Is the antenna connected properly? (Page 4) |
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• No sound. | • Is the volume too low? |
| • Make sure that headphones are not connected. |
| • Check if you pressed e on the remote control unit. |
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• The TV sometimes makes a | • This is not a malfunction. This happens when the cabinet slightly expands and |
cracking sound. | contracts according to change in temperature. This does not affect the TV’s |
| performance. |
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Cautions regarding use in high and low temperature environments
•When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the LCD panel to malfunction. Storage temperature:
IMPORTANT NOTE ON RESETTING THE PIN
We suggest that you remove the following instruction from the operation manual to prevent children from reading it. As this operation manual is multilingual, we also suggest the same with each language. Keep it in a safe space for future reference.
1Enter “3001” when PIN entry is required.
• This operation cannot be performed from the DTV menu screen.
2Restore the current PIN under “Change PIN” (TV menu > Setup > Child lock).
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