Panasonic DMR-EX77, DMR-EX87 operating instructions Troubleshooting guide

Troubleshooting guide

Operation				Page
Cannot operate the television.	≥Change the manufacturer code. Some televisions cannot be operated even if you change the			21
The remote control doesn’t work.		code.
	≥The remote control and main unit are using different codes. Change the code on the remote			22
		control.
			Press and hold [OK] and the indicated number button at the same time
			for more than 5 seconds.
				11
	≥The batteries are depleted. Replace them with new ones.
	≥You are not pointing the remote control at the main unit’s remote control signal sensor during			—
		operation.
	≥Coloured glass may obstruct the signal reception/transmission.			—
	≥Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight			—
		exposure.
	≥It may be necessary to set the code on the remote control again after changing the batteries.			21–22
	≥It may be necessary to set the manufacturer code again after changing the batteries.			21
	≥The child lock function is activated.			63
The unit is on but cannot be	≥Recording drive or playback drive has not been selected properly.			24, 34
operated.	≥Some operations may be prohibited by the disc.			—
	≥The unit is hot (“U59” appears on the display). Wait for “U59” to disappear.			—
	≥One of the unit’s safety devices may have been activated.			—
		Reset the unit as follows:
		1 Press [Í/I] on the main unit to switch the unit to standby.
		If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10
		seconds. The unit is forcibly switched to standby.
		Alternatively, disconnect the AC mains lead, wait one minute, then reconnect it.
		2 Press [Í/I] on the main unit to switch it on. If the unit still cannot be operated, consult the
		dealer.
HDD activation is slow.	≥The HDD is in energy save mode.			9
Cannot eject disc.	≥The unit is recording.			—
	≥The unit may have a problem. While the unit is off, press and hold [∫] and [CH W] on the main
		unit at the same time for about 5 seconds. Remove the disc and consult the dealer.
		If the Child Lock function is activated, above operation does not work. Cancel the Child Lock		63
		function.
Cannot tune channels.	≥Check the connections.			14–15
Startup is slow.	≥Make sure that “Quick Start” is set to “On”.			68
	≥Startup takes time in the following situations:			—
		–A disc other than a DVD-RAM is inserted.
		–The clock is not set.
		–Immediately after a power failure or the AC mains lead is connected.
		–When the unit is connected with an HDMI cable.

RQT8859

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