Panasonic DMR-EX77 Play Play fails to start even when, Play is pressed, Immediately, Pause, Cover

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Troubleshooting guide

RQT8859

82

Play

 

Page

Play fails to start even when

≥Insert the disc correctly with the label facing up.

34

[1] (PLAY) is pressed.

≥The disc is dirty.

10

Play starts but then stops

≥You tried to play a blank disc or disc unplayable on this unit.

4–6

≥You tried to play a +RW that needs to be finalised on the equipment used for recording.

—

immediately.

≥You may be able to copy a “One time only recording” title that was recorded to DVD-RAM

—

 

 

using a different Panasonic DVD Recorder to this unit’s HDD, but play is not possible due to

 

 

copyright protection.

65

 

≥When recording to DVD-RAM using “EP (8 Hours)” mode, play may not be possible on DVD

 

players that are compatible with DVD-RAM. In this case use “EP (6 Hours)” mode.

—

 

≥You cannot play discs during DV automatic recording.

 

≥If playing DivX VOD content, refer to the homepage where you purchased it. (DivX)

39

Audio and video momentarily

≥This occurs between playlist chapters.

—

pause.

≥This occurs between chapters and with partially deleted titles on finalised DVD-R, DVD-R DL,

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DVD-RW (DVD-Video format), +R, +R DL and +RW that have been copied using the high

 

 

speed mode.

—

 

≥This occurs as scenes change during Quick View.

 

≥[-R]DL] [+R]DL] When playing a title recorded on both layers, the unit automatically switches

5

 

between layers and plays the title in the same way as a normal programme. However, video

 

 

and audio may momentarily cut out when the unit is switching layers.

 

 

 

 

DVD-Video is not played.

≥You have set a ratings level to limit DVD-Video play. Change this setting.

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≥Ensure disc is for the correct DVD-Video region number, and is not defective.

Cover

Alternative soundtrack and

≥The languages are not recorded on the disc.

—

subtitles cannot be selected.

≥You may not be able to use the on-screen menus to change the soundtrack and subtitles on

35

 

some discs. Use the disc’s menus to make changes.

 

 

 

 

No subtitles.

≥Subtitles are not recorded on the disc.

—

 

≥Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.

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Angle cannot be changed.

≥Angles can only be changed during scenes where different angles are recorded.

—

 

 

 

You have forgotten your ratings

≥The ratings level returns to the factory preset. While the disc tray is open, press [DRIVE

—

password.

SELECT] to select the DVD drive, then press and hold [¥ REC] and [1] (PLAY) on the main

 

You want to cancel the ratings

unit at the same time for 5 or more seconds (“INIT” will appear on the unit’s display).

 

level.

 

 

 

Quick View does not work.

≥This does not work when audio is other than Dolby Digital.

—

 

≥This does not work when recording is in XP or FR mode.

—

 

 

 

The resume play function does

≥Memorized positions are cancelled when

—

not work.

–press [∫] several times.

 

 

–open the disc tray (excluding [HDD]).

 

 

–[SD] [CD] [VCD] turn off the power.

 

 

–if a recording or timer recording was executed.

 

The Video CD picture does not

≥When connecting to Multi-system TV, select “NTSC” in “TV System” in the Setup menu.

72

display properly.

≥When connecting to PAL TV, the lower part of the picture cannot be displayed correctly during search.

—

 

 

 

Time Slip, Manual Skip, etc. does

≥These functions do not work with finalised discs.

—

not work.

≥Time Slip does not work when the unit’s “TV System” settings are different from the title

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recorded on the disc.

 

It takes time before play starts.

≥This is normal on DivX video. (DivX)

—

 

 

 

Picture stops.

≥Picture may stop if the DivX files are greater than 2 GB. (DivX)

—

Cannot see the beginning of the

≥(If connecting to a TV that supports VIERA Link with an HDMI cable)

—

title played.

When [1] (PLAY) is pressed on this unit’s remote control, you may not be able to see the

 

 

beginning of the title played until the picture is displayed on the TV. Using [:], return to the

 

 

beginning of the title.

 

 

 

 

Edit

 

 

Available disc space does not

≥Available disc space does not increase after deleting on DVD-R, DVD-R DL, +R or +R DL.

50

increase even after deleting a

≥Disc space increases only when the last recorded title is deleted on DVD-RW (DVD-Video

—

title.

format) and +RW. The disc space does not increase when any other titles are deleted.

 

Cannot edit.

≥You may not be able to edit on the HDD if there is no available space.

50

 

Delete any unwanted titles to create empty space.

 

 

 

 

Cannot format.

≥The disc is dirty. Wipe with a damp cloth and then wipe dry.

10

 

≥You tried formatting a disc that you may not be able to use in this unit.

4–6

Cannot create chapters.

≥The unit writes the chapter division information to the disc when you turn it off or remove the

—

Cannot mark the start point or

disc. The information is not written if there is an interruption to the power before this.

—

≥These operations are not possible with still pictures.

the end point during “Partial

≥You cannot set points if they are too close to each other. You cannot set an end point before a

—

Delete” operation.

start point.

 

 

 

 

Cannot delete chapters.

≥When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer.

45

Cannot create a playlist.

≥You cannot select all the chapters at once in a title if the title also includes still pictures. Select

—

 

them individually.

 

 

 

 

Still pictures

 

 

Cannot display Direct Navigator

≥This screen cannot be displayed during recording or copy.

—

screen.

 

 

Cannot edit or format a card.

≥Release the card’s protection setting. (With some cards, the “Write Protection Off” message

60

 

sometimes appears on the screen even when protection has been set.)

 

 

 

 

The contents of the card cannot

≥The card format is not compatible with the unit. (The contents on the card may be damaged.)

7, 37

be read.

This unit is compatible with SD Memory Cards that meet SD Card Specifications FAT 12 and

 

 

FAT 16 formats, as well as SDHC Memory Cards in FAT 32 format.

7

 

≥The card contains a folder structure and/or file extensions that are not compatible with this unit.

 

≥Turn off and then turn on the unit again.

—

 

≥You can use SD Cards with capacities from 8 MB to 4 GB.

—

 

≥This unit cannot play AVCHD format motion pictures on an SD Card.

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Copying, deleting and setting

≥When there are a lot of folders and files, it may sometimes take a few hours.

—

protection takes a long time.

≥When repeating copying or deleting, it may sometimes take a long time. Format the disc or card.

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Contents Model No. DMR-EX77 RQT8859-LThis Unit is Intended for USE in Moderate Climates Inside of productTable of contents DVD Video Recording format HDD, disc and card informationHDD and discs you can use for recording and play DVD-Video formatHDD, disc and card information +R/+RW Video Recording formatRecording modes and approximate recording times Discs that cannot be played Play-only discs 12 cm/8 cmHDD, disc and card information Structure of folders displayed by this unit Cards you can use on this unitSuitable SD Cards DVD-RAMImportant notes for recording Disk drive handling care HDD Hard disk drive handling careImportant notes for recording/HDD Hard Disc and card handling Unit careRemote control information Included accessoriesRemote control information Disc and card handling/Unit care/Included accessories/TheRemote control Control reference guideControl reference guide Main unitUnit’s display Opening the front panelWhen the unit is not to be used for a long time Connecting a televisionMake sure to use the pair of supplied RF coaxial cables Connecting a Digital television and VCR Connecting a television and VCRConnecting an Analogue television and VCR ConnectionOther connections Connecting an amplifier with a digital input TerminalConnecting a stereo amplifier ConnectionPreparation Connecting to a TVConnecting to a receiver Television’sViera Link Hdavi Control TM Power on linkPower off link Easy playbackEasy control only with Viera remote control Press OK When clock setting screen is displayedPress 3, 4 to select your area Press 3, 4 to select the TV aspectPress 3, 4 to select On and press Press 3, 4 to select ProgressivePress OK To enjoy progressive videoTest by turning on the television and changing channels Set up to match your television and remote controlWhen the following indicator appears on the unit’s display Refer to the control reference onDigital channel information Watching analogue and digital broadcastsSelect the channel Press Status to show the information ScreenPress Drive Select to select the HDD or DVD drive Recording television programmesPress ¥ REC to start recording To finalise the disc Disc Insertion/EjectionRecording television programmes To open the tray without disc finalisationSelect Recording television programmesDrive Direct Navigator MenuPlaying while you are recording Flexible RecordingPress 3, 4, 2, 1 to select Start and press OK Press 1 Play during recordingPress Guide Timer recordingTo cancel a timer recording on the TV Guide screen Press 3, 4, 2, 1 to select the programme Press OKOperations in the TV Guide system Timer recordingPress 3, 4, 2, 1 to select the programme REC Mode PROG/CHECK Using G-CODEsystem to make timer recordingsTimer recording Press G-Code≥Date Manually programming timer recordingsPress PROG/CHECK ≥HDD Renew Auto Renewal RecordingPress 2, 1 to select Stop Recording and press OK To cancel recording when recording has already begunPress Drive Select to select the recording drive and press To release the unit from recording standbyRelief Recording Check, change or delete a programmeAuto Renewal Recording Playing recorded video contents/Playing play-only discs Operations during play Quick ViewChanging audio during play Press AudioDivX discs, MP3 discs and still pictures Jpeg Playing DivX discs, MP3 discs and still pictures JpegRegarding DivX discs, MP3 discs and still pictures Jpeg Playing recorded videoPress Direct Navigator Playing DivX discsSelecting file type to play Playing DivX discs, MP3 Playing MP3 discsPress 3, 4 to select the track and press OK Press 3, 4, 2, 1 to select a group and press OKAlbum and press OK Press 3, 4, 2, 1 to selectPlaying still pictures Press Drive Select to select the HDD, DVD or SD driveStart Slide Show Slide Show SettingUseful functions during still picture play RotateUsing on-screen menus Using on-screen menus/Status messagePress Display Status messages Using on-screen menus/Status messagePress Status Press 3, 4, 2 Editing titles/chaptersEditing titles/chapters and playing chapters Title operations Set up Protection §Cancel Protection § Partial DeletePress 2, 1 to select the source title and press Creating, editing and playing playlistsCreating playlists Press ReturnAdd Editing and playing playlists/chaptersPlaylist operations Chapter MovePress the Green button to select Picture Editing still picturesPress 3, 4 to select the operation and press OK Press 2, 1 to select Delete and press OK Cancel Protection § Press 2, 1 to select Yes and press OKAlbum and picture operation Add PicturesPress Delete ¢ Delete NavigatorDeleting titles or pictures during play Available disc space after deletingApproximate copying times Max. speed Copying titles or playlistsDelete Navigator/Copying titles or playlists Press Function Menu Press 3, 4 to select Copy CopyCopying using the copying list- Advanced Copy To edit the copying list To return to the previous screenRecording and playing while copying Copy Navigator/Copying list icons and functionsCopying SD Video from an SD Card Setting the unit to copy according to the set timeSet Copy Time VIDEO§ HDD DVD-RAMRegister still pictures for copy Copying using the copying listCopying still pictures To register individual still picturesPictures and press OK Copying all the still pictures on a card- Copy All PicturesPress 3, 4 to select To Others Press 3, 4 to select Copy AllPress ¥ REC Copying from a video cassette recorderStart play on the other equipment DV automatic recording DV Auto RecPress 3, 4, 2, 1 to select a character and press OK Entering textShow Enter Name screen Press SetHDD, disc and card management Common proceduresSetting the protection Providing a name for a discDeleting all the contents of a disc or card-Format Deleting all titles and playlists-Delete all titlesCreating Top Menu-Create Top Menu Selecting the background style-Top MenuEnabling discs to be played on other equipment-Finalise HDD, disc and card managementChild Lock To cancel the Child LockFunction Menu window Press 3, 4 to select an item and press OKOPEN/CLOSE Changing the unit’s settingsSummary of settings Tabs MenusChanging the unit’s settings Tabs Menus Options Underlined items are the factory presetsDTS Changing the unit’s settingsSound MpegOn-Screen Messages New Service MessageHdmi Settings§ Grey BackgroundSystem Update Remote ControlClock Power Save Software Update in StandbyTuning Press OK to save the newly found channelsDVB Manual Tuning Refer to the control reference on Signal ConditionPress OK to start scan To select a Analogue Manual TuningPress 3, 4, 2 Programme positionTV System Press 3, 4 to select Auto-Setup Restart and press OKTo change the setting all at once PAL!#NTSC Press 3, 4 to select the TV system and press OKPress OK when you have finished the settings Clock SettingsPress 3, 4 to change the setting To change the time zoneMessages On the televisionOn the unit’s display MessagesWhich aerial is suitable for receiving Frequently asked questionsSet up Region number be played?TV Guide Troubleshooting guide Troubleshooting guide Troubleshooting guide Even when is pressed Recording, timer recording and copying Cannot recordTimer recording does not stop When copying, it takes a longCopying, deleting and setting PasswordYou want to cancel the ratings Play Play fails to start even whenTo reset this unit To return all the settings other UpdatedSome channels, No Signal PresetGlossary RGB Specifications Safety precautions Index Web Site http//panasonic.net RQT8859-L
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