Sony SAT-A55 manual Problem What you can do, You cannot cancel a pay per view order

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Problem	What you can do

You cannot order a pay per view program • Make sure your Digital Satellite Receiver is connected to a telephone line (see page 8).

•Make sure the system is not locked (see page 58).

•Use the Program Guide to access the station (see page 37).

•If the message “Purchase information not available” appears, you must contact your service provider to order the program.

•Your Access Card may be full. If so, contact your service provider.

•It may be too late to order the program you want. If so, check for other show times (see page 45).

You cannot find the station of the pay per view program that you ordered

•See “Checking Pay Per View Purchases” on page 59 to get information (station, start time, etc.) about programs that you have ordered.

You cannot cancel a pay per view order	• You cannot cancel pay per view orders that you have watched.
	Contact your service provider for details.

The program highlighted in the Program Guide does not appear

•Highlight and select the program. Although the program you highlight appears in the Media Window, you must press the button to complete your selection (see page 37).

You cannot see any Favorite Stations	• Set up your personal Favorite Titles before you try to use the
	Favorite Stations guide (see page 41).

Locks & Limits feature not working properly • Make sure that the Spending, Rating, Pay Per View, and Stations Blocked are set as you want them (see pages 53–56). Then, make sure that the system is locked (see page 57).

You cannot access the Locks & Limits screens • The system must be unlocked before you can make changes to the Locks & Limits (see page 58).

You cannot unlock the system	• Make sure that you entered the passcode correctly. If you have
	lost or forgotten your passcode, contact your service provider.

Language of audio track is incorrect or audio track is not available

•Check the default language setting. The program provider may not broadcast all of the languages in the Default Audio pop-up (see page 64).

•Some programs may not offer audio tracks.

Other Information

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Contents Directv Digital Satellite Receiver Telephone Line Interruption For Hardware and InstallationLocal Programming For ProgrammingSatellite Receiver Using the Favorite Stations Setting Up Your DigitalSetting Locks & Limits GuideExcellent Performance Convenience and Ease-of-UseEasy to Customize Table of Contents Carton Contents Connecting the VCR Controller Connecting the Satellite Dish Antenna Telephone LineConnecting the AC Power Cord Inserting the Access Card Connection OverviewDigital Satellite Receiver Connecting the Satellite Dish Antenna and Telephone LineRG-6 Coaxial Cable from Satellite Dish AntennaConnecting Your Digital Satellite Receiver Connecting Your TV1b If you have a stereo or Dolby Pro Logic audio system Adding a VCR and Audio SystemIf your TV and VCR have A/V jacks 2c If your TV and VCR do not have A/V jacksConnecting a Sony SmartFile VCR Connecting the VCR ControllerFront of the VCR IR Sensor VCR front viewIf you want to use the RF Feature Connecting the RF Antenna SAT-A55 onlyInserting the Access Card Connecting the AC Power CordAC Power Cord To power outlet Access CardRM-Y802 Remote Control SAT-A55 model Using Your Remote ControlWs VTR3/2/DVD/AMP switch Qa Power buttonsWj Power button Qs Function buttonsRM-Y139 Remote Control SAT-B55 model Qf 0-9 and Enter buttons Qd VCR Control buttonsQg Guide button Qj Arrow and buttonsRM-Y139 Remote Control SAT-B55 model RM-Y802 Remote Control SAT-A55 modelSelecting Items To make sure you are viewing satellite pictures Turning On the PowerPress the SAT Function button Changing ChannelsPress the CH +/- buttons Highlight and select the feature you want to Using the Main MenuAccess Closing the Main MenuUsing the System Menu Setting Up Your Digital Satellite Receiver SystemSystem System pop-up appearsHighlight and select Antenna Setting Up the Satellite Dish AntennaAntenna display appears Selecting an Antenna Type Signal Seeker pop-up closes to show the Antenna DisplayHighlight and select Antenna Type from the Antenna Display Highlight and select On if you selected RoundSelect Zip Code Entering Your Antenna LocationEnter your Zip Code, then select OK Antenna Location pop-up appearsVCR Control display appears Setting Up the VCR Control FeatureHighlight and select the manufacturer of your VCR Setting the VCR Manufacturer CodeSelect a VCR manufacturer code from the list Select Yes to perform a VCR testWhen the scheduled event begins Setting Up Auto Title InsertTitle appears at the beginning of any Timer & Rec event Select On or OffHighlight and select System Test Performing a System TestSelect Return System Test display appearsHighlight and select the aspect ratio of your TV Setting the Aspect RatioAspect Ratio display appears Highlight moves to ReturnComplete the replacement process Replacing Your Access CardDisplay shows instructions on how to proceed System pop-upRemote Signal pop-up appears Remote Control display appearsRemote Signal RF Security ControlSelect Remote Control from the System pop-up see Setting the Security CodeHighlight and select RF Highlight and select ReturnSelect Yes Press the Code SET button on the remote controlSelect a different security code Select OK to save your changesViewing Station and Program Information Guides Using the Guides MenuGuides Highlight and select the guide you want to useHighlight and select a category Using the Alpha ListHighlight and select a program Alpha List guide appearsPress the Guide button Using the Program GuideHighlight the program you want Select the program you wantPress the Category button Using the Category GuideHighlight and select the category you want Highlight and select the program you wantPress the Index button Using the Station IndexHighlight the station you want Select the station you wantPress the Favorite button Using the Favorite Stations GuideHighlight and select the Favorite Title you want Highlight and select the station you wantCustomizing the Favorite Stations Guide Editing the Title of a Favorite Title When your title is complete, highlight and select OKHighlight and select the Favorite Title you want to edit Select Edit Title from the pop-up menuSelect the Guide Type you want Using Other GuidesSelect the time range you want Select the subcategory you want Select the category you wantIf the category you select has subcategories, the available Subcategories appearViewing Pay Per View Programs Using the Preferences Menu Adjusting the Displays PreferencesHighlight and select the item you want to adjust PreferencesDisplay Options display appears Setting Display OptionsColors Station orderDisplay see Changing the Color SchemeHighlight and select the color scheme you like Colors pop-up appearsChanging the Station Order Changing the Surf SettingHighlight and select the order you like Highlight and select On or OffCustom Stations display appears Setting Up Custom StationsHighlight and select a station icon to add or Selecting Data ServicesRemove the X mark Custom Stations display closes to show the Main MenuMessages Viewing Messages MessagesHighlight and select the message you want to ReadUsing the Locks & Limits Display Setting Locks and Limits Locks & LimitsLocks & Limits Locks & Limits display appearsPress the 0-9 buttons to enter the dollar value Changing the Spending LimitHighlight and select OK Spending Limit pop-up appearsSelect Yes to block access to pay per view programs Changing the Pay Per View Access SettingPay Per View Access pop-up appears Changing the Rating LimitHighlight and select a station icon to block that station Changing the Stations Blocked SettingsStations Blocked display appears Block AllEnter your passcode again Locking Your ReceiverHighlight and select Edit Unlocking Your ReceiverButton Highlight and select UnlockChecking Your Purchases Checking Pay Per View PurchasesPurchases Highlight and select the purchase number youUsing One Button Timer & Rec Scheduling Programs Timer & RECTimer & REC Using the Timer & Rec FeatureTimer & Rec display appears NumberREC display Follow the steps below to set the timerMove the joystick in the direction indicated in these steps Press V/v to select from FollowingYou can easily edit or delete timer events Editing Timer EventsHighlight and select the number of the event you Want to editUsing the Audio Display Setting Audio Options AudioHighlight and select the setting you want to AudioSetting Up the Remote Control TV Codes Manufacturer CodesVCR Codes SonyAMP Amplifier Codes RM-Y802 Only DVD Codes RM-Y802 OnlyCable Box Codes RM-Y802 Only Front Panel Location and Function of ControlsSAT-A55 Back Panel VCR Control jack SAT-B55 Back PanelSpecifications Problem What you can do Poor picture quality or no picture TroubleshootingPoor picture quality or no picture when it rains or snows You cannot access a programYou cannot cancel a pay per view order Problem What you can doProgram highlighted in the Program Guide does not appear You cannot see any Favorite StationsRemote control does not work Access Card problemsAudio noise Frozen picture or displayPage FCC Regulations and Information Service RequirementsRadio Interference Information Declaration of ConformityDigital Satellite Receivers Limited WarrantySony About Sony Customer SupportIndex