Sony SAT-A55 manual Limited Warranty, Digital Satellite Receivers, About Sony Customer Support

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Limited Warranty

Digital Satellite Receivers

SONY ELECTRONICS INC. (“SONY”) warrants this Product (including any accessories) against defects in material or workmanship as follows:

1LABOR. For a period of 90 days from the original date of purchase, if the Product is determined to be defective, SONY will repair or replace the Product at no charge. After this 90 day period, you must pay for all labor charges.

2PARTS. For a period of one (1) year from the original date of purchase, SONY will supply, at no charge, new or rebuilt replacements in exchange for defective parts. Any replacements will be warranted for the remainder of the original warranty period or ninety (90) days from installation by SONY’s authorized facility, whichever is longer.

3ACCESSORIES. Parts and labor for all accessories are for one

(1) year.

4IN-HOME. For a period of one (1) year from installation date, if the unit was professionally installed by a SONY authorized Digital Satellite Receiver Installer and the LNB (Electronic Antenna Element) fails to function properly, SONY will repair or replace the LNB with a new or rebuilt part. Labor to repair or replace the LNB (after 90 days from purchase) will be at your expense. If no problem is found, or any other item fails, it will be your responsibility to pay the installer their regular rate for an in-home service call.

To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original packaging or packaging affording an equal degree of protection, to a SONY authorized Digital Satellite Receiver service facility. Please see the telephone number at the end of this section for a number to call to locate the closest facility.

This warranty does not cover customer instruction, installation, setup adjustments or signal reception problems.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the Product, including the antenna. This warranty does not cover improper installation (if self-installed), loss of use of the product, or wasted programming charges due to product malfunction. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by SONY to service the Product. This warranty does not cover Products sold AS IS or WITH ALL FAULTS. This warranty is valid only in the United States.

Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty service.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. IN NO EVENT SHALL SONY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT. UNDER NO CIRCUMSTANCES SHALL SONY’S LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

This warranty is invalid if the factory applied serial number has been altered or removed from the Product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a service contract with the SONY Partnership within 90 days of the date of sale, the limitation on how long an implied warranty lasts does not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

For your convenience, SONY ELECTRONICS INC. has established telephone numbers for frequently asked questions. To locate the servicer or dealer nearest you, for assistance or resolution of a service problem, or for product information or operation, call:

SONY SATELLITE SYSTEM INFORMATION CENTER

1-800-838-7669 (Sony)

For an accessory or part not available from your authorized dealer, call:

1-800-488-7669

About Sony Customer Support

Every DIRECTV System manufactured by Sony comes with Sony’s Express Support at no charge to you. In the event of a system failure, our Express Support Program can have a replacement receiver on its way to you via overnight Federal Express (for calls Monday-Friday until 7:30 pm Eastern Time; Saturday delivery depends upon zip code). All it takes is a valid credit card to cover a security deposit, and Sony will pay freight in both directions. Our Express Support continues with our 800 number, staffed by dedicated technical representatives who can answer questions on dealer locations, system operation, installation, hookup, accessories, and how to get the most out of your home entertainment system. Sony’s Express Support program: another expression of our commitment to excellence in customer service.

Other Information

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Contents Directv Digital Satellite Receiver Telephone Line Interruption For Hardware and InstallationLocal Programming For ProgrammingSatellite Receiver Using the Favorite Stations Setting Up Your DigitalSetting Locks & Limits GuideEasy to Customize Convenience and Ease-of-UseExcellent Performance Table of Contents Carton Contents Connecting the VCR Controller Connecting the Satellite Dish Antenna Telephone LineConnecting the AC Power Cord Inserting the Access Card Connection OverviewDigital Satellite Receiver Connecting the Satellite Dish Antenna and Telephone LineRG-6 Coaxial Cable from Satellite Dish AntennaConnecting Your Digital Satellite Receiver Connecting Your TV1b If you have a stereo or Dolby Pro Logic audio system Adding a VCR and Audio SystemIf your TV and VCR have A/V jacks 2c If your TV and VCR do not have A/V jacksConnecting a Sony SmartFile VCR Connecting the VCR ControllerFront of the VCR IR Sensor VCR front viewIf you want to use the RF Feature Connecting the RF Antenna SAT-A55 onlyInserting the Access Card Connecting the AC Power CordAC Power Cord To power outlet Access CardRM-Y802 Remote Control SAT-A55 model Using Your Remote ControlWs VTR3/2/DVD/AMP switch Qa Power buttonsWj Power button Qs Function buttonsRM-Y139 Remote Control SAT-B55 model Qf 0-9 and Enter buttons Qd VCR Control buttonsQg Guide button Qj Arrow and buttonsSelecting Items RM-Y802 Remote Control SAT-A55 modelRM-Y139 Remote Control SAT-B55 model To make sure you are viewing satellite pictures Turning On the PowerPress the CH +/- buttons Changing ChannelsPress the SAT Function button Highlight and select the feature you want to Using the Main MenuAccess Closing the Main MenuUsing the System Menu Setting Up Your Digital Satellite Receiver SystemSystem System pop-up appearsAntenna display appears Setting Up the Satellite Dish AntennaHighlight and select Antenna Selecting an Antenna Type Signal Seeker pop-up closes to show the Antenna DisplayHighlight and select Antenna Type from the Antenna Display Highlight and select On if you selected RoundSelect Zip Code Entering Your Antenna LocationEnter your Zip Code, then select OK Antenna Location pop-up appearsVCR Control display appears Setting Up the VCR Control FeatureHighlight and select the manufacturer of your VCR Setting the VCR Manufacturer CodeSelect a VCR manufacturer code from the list Select Yes to perform a VCR testWhen the scheduled event begins Setting Up Auto Title InsertTitle appears at the beginning of any Timer & Rec event Select On or OffHighlight and select System Test Performing a System TestSelect Return System Test display appearsHighlight and select the aspect ratio of your TV Setting the Aspect RatioAspect Ratio display appears Highlight moves to ReturnComplete the replacement process Replacing Your Access CardDisplay shows instructions on how to proceed System pop-upRemote Signal pop-up appears Remote Control display appearsRemote Signal RF Security ControlSelect Remote Control from the System pop-up see Setting the Security CodeHighlight and select RF Highlight and select ReturnSelect Yes Press the Code SET button on the remote controlSelect a different security code Select OK to save your changesViewing Station and Program Information Guides Using the Guides MenuGuides Highlight and select the guide you want to useHighlight and select a category Using the Alpha ListHighlight and select a program Alpha List guide appearsPress the Guide button Using the Program GuideHighlight the program you want Select the program you wantPress the Category button Using the Category GuideHighlight and select the category you want Highlight and select the program you wantPress the Index button Using the Station IndexHighlight the station you want Select the station you wantPress the Favorite button Using the Favorite Stations GuideHighlight and select the Favorite Title you want Highlight and select the station you wantCustomizing the Favorite Stations Guide Editing the Title of a Favorite Title When your title is complete, highlight and select OKHighlight and select the Favorite Title you want to edit Select Edit Title from the pop-up menuSelect the time range you want Using Other GuidesSelect the Guide Type you want Select the subcategory you want Select the category you wantIf the category you select has subcategories, the available Subcategories appearViewing Pay Per View Programs Using the Preferences Menu Adjusting the Displays PreferencesHighlight and select the item you want to adjust PreferencesDisplay Options display appears Setting Display OptionsColors Station orderDisplay see Changing the Color SchemeHighlight and select the color scheme you like Colors pop-up appearsChanging the Station Order Changing the Surf SettingHighlight and select the order you like Highlight and select On or OffCustom Stations display appears Setting Up Custom StationsHighlight and select a station icon to add or Selecting Data ServicesRemove the X mark Custom Stations display closes to show the Main MenuMessages Viewing Messages MessagesHighlight and select the message you want to ReadUsing the Locks & Limits Display Setting Locks and Limits Locks & LimitsLocks & Limits Locks & Limits display appearsPress the 0-9 buttons to enter the dollar value Changing the Spending LimitHighlight and select OK Spending Limit pop-up appearsSelect Yes to block access to pay per view programs Changing the Pay Per View Access SettingPay Per View Access pop-up appears Changing the Rating LimitHighlight and select a station icon to block that station Changing the Stations Blocked SettingsStations Blocked display appears Block AllEnter your passcode again Locking Your ReceiverHighlight and select Edit Unlocking Your ReceiverButton Highlight and select UnlockChecking Your Purchases Checking Pay Per View PurchasesPurchases Highlight and select the purchase number youUsing One Button Timer & Rec Scheduling Programs Timer & RECTimer & REC Using the Timer & Rec FeatureTimer & Rec display appears NumberREC display Follow the steps below to set the timerMove the joystick in the direction indicated in these steps Press V/v to select from FollowingYou can easily edit or delete timer events Editing Timer EventsHighlight and select the number of the event you Want to editUsing the Audio Display Setting Audio Options AudioHighlight and select the setting you want to AudioSetting Up the Remote Control TV Codes Manufacturer CodesVCR Codes SonyCable Box Codes RM-Y802 Only DVD Codes RM-Y802 OnlyAMP Amplifier Codes RM-Y802 Only Front Panel Location and Function of ControlsSAT-A55 Back Panel VCR Control jack SAT-B55 Back PanelSpecifications Problem What you can do Poor picture quality or no picture TroubleshootingPoor picture quality or no picture when it rains or snows You cannot access a programYou cannot cancel a pay per view order Problem What you can doProgram highlighted in the Program Guide does not appear You cannot see any Favorite StationsRemote control does not work Access Card problemsAudio noise Frozen picture or displayPage FCC Regulations and Information Service RequirementsRadio Interference Information Declaration of ConformityDigital Satellite Receivers Limited WarrantySony About Sony Customer SupportIndex
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