TROUBLESHOOTING
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
Problems | Points to be checked |
| Measures (Remedy) | ||
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No power supply | Is the power plug loosened or | Firmly insert the power plug. | |||
| disconnected? |
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No picture with | Is the signal cable disconnected? | Connect the signal cable firmly. | |||
the power on |
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Is the power of the connected | Turn on the power of the connected component | ||||
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| component ON? | and set it correctly. | |||
| Is the signal output from the connected |
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| component? |
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| Is the input signal selected correctly? | Select the correct input with the INPUT SELECT | |||
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| buttons. |
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| Is the input signal adapted to the | Check that the scanning frequency of the monitor | |||
| monitor’s specification? | is as follows: |
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| Horizontal: 15 kHz/31 kHz – 65 kHz | |||
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| Vertical: 50 Hz – 100 Hz | |||
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| Is the POWER indicator ( ) blinking? | The POWER SAVE function is activated. When | |||
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| no horizontal/vertical synchronization signals are | |||
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| detected, the POWER indicator blinks and the | |||
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| monitor enters suspended mode. | |||
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| To turn it off, perform one of the following: | |||
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| • Operate the computer, | |||
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| • Input signals correctly, | |||
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| • Unplug the power cord and reconnect it, | |||
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| • Set the POWER SAVE function to OFF. | |||
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No sound | Is the audio cable disconnected? | Connect the audio cable firmly. | |||
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| Is the audio signal output from the | Set the connected component correctly. | |||
| connected component? |
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| Is the volume output set to minimum? | Adjust the speaker volume with the VOLUME/ | |||
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| ENTER | / | buttons. | |
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Wrong color | Has the picture adjustment been | Set each picture adjustment knob to the standard | |||
| changed? | (centered) position. Or, set each picture | |||
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| adjustment item in [PICTURE ADJ.] in the | |||
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| <MAIN MENU> screen to Standard (00) (or use | |||
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| the [reset] function). | |||
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| Has the WHITE BALANCE setting | Set each [WHITE BALANCE] item in the <SET- | |||
| been changed? | UP MENU> screen to Standard (000) (or use the | |||
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| [reset] function). |
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| Is an INPUT A (RGB/COMPO.) signal | Connect each signal cable firmly. | |||
| cable disconnected when watching |
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| INPUT A? |
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| Is the INPUT A (RGB/COMPO.) signal | Set the [RGB/COMPO.] item in [FUNCTION | |||
| setting correct (RGB or COMPO.) | SELECT] in the <MAIN MENU> screen correctly. | |||
| when watching INPUT A? |
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Unnatural picture | Has [CONTRAST] or [BRIGHT] been | Adjust the CONTRAST or BRIGHT picture | |||
| changed? | adjustment knobs. |
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| Or, adjust the [CONTRAST ] or [BRIGHT ] | |||
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| item in [PICTURE ADJ.] in the <MAIN MENU> | |||
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| screen. |
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Shaking picture | Is the monitor close to a motor, | Move the monitor away from the device until the | |||
| transformer or any other device | picture stops shaking. | |||
| generating a strong magnetic field? | Connect the power plug to another AC outlet | |||
| (a fan, fluorescent light, laser printer, | away from the former one. | |||
| another monitor, etc.) |
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Reference page
5, 6
5, 6, 7
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4, 8
14, 15, 22
16
5, 6, 7
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4, 8
9, 12
18, 19
5, 6, 7
13
9, 12
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20