JVC HV-32P37SUE, HV-28P37SUE Troubleshooting, „ If you cannot turn on the TV, „ Poor picture

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Troubleshooting

If a problem arises while you are using the TV, please read this “Troubleshooting” well before you request having the TV repaired. You may be able to fix it easily by yourself. For example, if the AC plug is disconnected from the AC outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.

Important:

This Troubleshooting guide only covers problems whose cause are not easy to determine. If a question arise when you are operating a function, read the page(s) corresponding to the operation of the function well, not this Troubleshooting guide.

After you have followed the Troubleshooting description or the operating description of the functions concerned without any success, remove the AC plug from the AC outlet and request a repair of your TV. Do not attempt to repair the TV by yourself or remove the rear cover of the TV.

ENGLISH

„If you cannot turn on the TV

Is the AC plug connected to the AC outlet?

Is the Power lamp lit? If not, press the Main power button.

Make sure to set the VCR/TV/DVD switch to the TV position. You cannot turn the TV on when the VCR/TV/DVD switch is set to the VCR or DVD position.

„If you cannot turn off the TV

Make sure to set the VCR/TV/DVD switch to the TV position. You cannot turn the TV off when the VCR/TV/DVD switch is set to the VCR or DVD position.

„No picture/No sound

Have you chosen a TV channel whose reception is extremely bad? In this case, the BLUE BACK function will be activated, the entire screen becomes blue, and the sound is muted. In spite of this, if you want to view the TV channel, follow the description “BLUE BACK” on page 28 to try to change the BLUE BACK function setting to OFF.

If the SYSTEM setting for a TV channel is incorrect, it may prevent the sound from being issued. Follow the description “EDIT/MANUAL” on page 29 to use the MANUAL function to try to change the SYSTEM setting.

„Poor picture

If noise totally obscures the picture (snow), the aerial or aerial cable may have trouble. Check the following to try to solve the trouble:

Has the TV and aerial been connected properly?

Has the aerial cable been damaged? Is the aerial pointed to the right direction?

Is the aerial itself faulty?

If the TV or aerial receives interference from the other devices, stripes or noise may appear in the picture. Move such devices as an amplifier, personal computer, or a hair drier that can cause interference away from your TV, or try changing its location. If the aerial suffers interference from a radio tower or high- voltage wire, please contact your local dealer.

If the TV receives interference from signal reflecting from mountains or building, double-pictures (ghosting) will occur. Try to change the aerial’s direction or replace the antenna with the one with better directionality.

Are your COLOUR SYSTEM settings for the TV channels correct? Follow the description “COLOUR SYSTEM” on page 23 to try to solve the trouble.

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Contents HV-32P37SUE HV-28P37SUE Do not block the TV’s ventilation openings or holes S.T. demonstrationContents „ If connecting a VCR, follow a → → C Setting up your TVConnecting the aerial and VCR „ If not connecting a VCR, followInitial settings Connecting the power cord to the AC outletPutting the batteries into the Remote control Press the Main power button onPress the a button If you do not have a T-V Link compatible VCR connected „ ACI functionPress the a button to display the T-V Link menu If ACI START/ACI Skip appears in the Auto Program menu„ Downloading the data to VCR If ACI Error is displayed in the Auto Program menuLink Functions Turn on the VCR Press the a buttonWhen Feature not Available is displayed „ Pre-set Download„ Direct Rec Adjust the volume Turn the Main power onTurn the TV on from standby mode TV buttons and functionsTurn the TV on or off from Remote control buttons and functionsStandby mode Press the #Standby button to turn the TV on or offChoose a TV channel and watch images from external devices To return to a TV channelTo use the Programme number PR 0 AV Channel number display Press the rqbuttons to adjust the volumeInformation function Time display„ Choose the Zoom mode Zoom function3D Cinema Sound function Using the Freeze function„ Adjusting the visible area of the picture Return to TV channel instantlyFunction Using the MULTI-PICTURETo cancel the Freeze function Pictures multiTo return the multi-picture to one screen Set the VCR/TV/DVD Switch to the VCR or DVD positionOperating a JVC brand VCR or DVD player DVDTeletext function Using the List ModePress Bbutton to engage the List mode Basic operationReveal HoldSub-page SizeCancel Press H Cancel buttonPress the Hbutton to display the menu bar Using the TV’s menuButtons used to operate the menus Types of menu Picture menuPicture menu Features „ Digital VNR„ Super DigiPure „ Colour System „ Movie Theatre„ Colour DigiPure Press the 6buttons to choose a Zoom mode „ 43 Auto AspectChoose 43 Auto Aspect then press the abutton Sound menu Child Lock Features menuSleep Timer „ To set the Child Lock functionPress the 6buttons to choose a TV channel To reset the Child Lock function„ To view a locked TV channel Press the Number buttons to enter the ID numberAppearance Blue BackSET UP menu Auto ProgramEDIT/MANUAL „ Move Press the a button to complete the settings„ Basic operation Choose EDIT/MANUAL, then press the aor 3buttonPress the yellow button to delete the TV channel „ Delete„ ID Press the red button to start the ID function„ Insert „ ManualFrance Language Picture TiltDecoder EXT-2 ID List EXT Setting„ S-IN S-VIDEO input DubbingPreparation To cancel the S-IN S-VIDEO input setting„ ID List Press the 5or 6buttons to choose an EXT terminalTo erase a name assigned to the EXT terminal „ DubbingPress the 6buttons to choose a name. Then press the abutton Press the 5buttons to choose the arrow from the menuConnecting the external devices Before connecting anythingAdditional preparation „ Connecting Speakers/Amplifier „ Connecting headphones„ Video/sound signal output from the EXT-2 terminal „ T-V Link compatible VCRCH/CC numbers ChannelCH/CC numbers „ If you cannot turn off the TV Troubleshooting„ If you cannot turn on the TV „ No picture/No sound„ Operation disabled „ Poor sound„ Other concerns Troubleshooting Specifications Design and specifications subject to change without noticeVictor Company of JAPAN, Limited HV-32P37SJE HV-28P37SJE „ If in doubt consult a competent electrician How to replace the fuse„ Warning „ Guidelines for safe operationS.T. demonstration Troubleshooting Specifications Connecting the aerial and video cassette recorder VCR Connecting the power cord to the AC outlet Press the 5and 6buttons to choose the country where you are Press the abuttonHelplineon1890-582500 „ Downloading the data to VCR Link functions Refer to the pages in brackets for details Remote control buttons and functions Example PR 6 → press PR 12 → press 1and Adjust the volume Press the c button to display the Zoom menu Press the a button to display Zoom mode indicator Using the MULTI-PICTURE function Operating a JVC brand VCR or DVD player Press Bbutton to go into the List mode Press and hold down the a Store button Press the G Index buttonCancel Using the TV’s menu Picture menu Features „ Movie Theatre „ 43 Auto Aspect Balance Child Lock BBC1 BBC2 ITV CH4 CH5 Appearance This function deletes a TV channel you do not want to list Follow the description for a Function you want to usePress the a button to give a channel name ID to a TV channel Press the number buttons to enter the remaining CH number When the Country setting is United Kingdom Continue to stepUnited Kingdom Ireland„ CH/CC Number Choose Picture TILT, then press the aor 3button EXT Setting „ ID List EXT-2 EXT-3 EXT-5 Connecting external equipment „ Video or sound signal output from the EXT-2 terminal „ No picture or no sound „ If the TV does not respond to the remote control „ Other issuesWe may change the design and specifications without notice United Kingdom IrelandLCT1452-001A-U