JVC HV-32P37SUE, HV-28P37SUE manual Troubleshooting, „ No picture or no sound

Page 87

Troubleshooting

If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconnected from the mains outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.

Important:

•This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are operating a function, read the page(s) for that function carefully, not this troubleshooting guide.

•If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.

„If you cannot turn on the TV

•Is the mains plug connected to the mains outlet?

•Is the power lamp lit? If not, press the main power button.

•Make sure to set the VCR/TV/DVD switch to the TV position. You cannot turn the TV on when the VCR/TV/DVD switch is set to the VCR or DVD position.

„If you cannot turn off the TV

•Make sure to set the VCR/TV/DVD switch to the TV position. You cannot turn the TV off when the VCR/TV/DVD switch is set to the VCR or DVD position.

„No picture or no sound

•Have you chosen a TV channel with very poor reception? If so, the BLUE BACK function will be activated: the entire screen becomes blue, and the sound is muted. If you still want to view the TV channel, follow the description “BLUE BACK” on page 29 to change the BLUE BACK function setting to OFF.

•If the SYSTEM setting for a TV channel is incorrect, it may prevent the sound from being issued. Follow the description “EDIT/MANUAL” on page 30 to use the MANUAL function to try to change the SYSTEM setting.

„Poor picture

•If noise (snow) totally blocks out the picture, there may be a problem with the aerial or aerial cable. Check the following to try to solve the problem:

–Have the TV and aerial been connected properly?

–Has the aerial cable been damaged?

–Is the aerial pointing in the right direction?

–Is the aerial itself faulty?

•If the TV or aerial suffers interference from other equipment, stripes or noise may appear in the picture. Move any equipment such as an amplifier, personal computer, or a hair drier, that can cause interference away from your TV. Or try moving the TV. If the aerial suffers interference from a radio tower or high- voltage wire, please contact your local dealer.

•If the TV suffers interference from signals reflecting from mountains or buildings, double-pictures (ghosting) will occur. Try to change the aerial’s direction or replace it with one with better directionality.

•Are your COLOUR SYSTEM settings correct? Follow the description “COLOUR SYSTEM” on page 25 to try to solve the trouble.

•Have the COLOUR and BRIGHT settings been adjusted properly? Follow the description “BRIGHT” and “COLOUR” on page 23 to try to adjust them properly.

•Videotaping teletext is not recommended because it may not record correctly.

•When a white and bright still image (such as a white dress) is displayed on the screen, the white part may look as if it is coloured. This is unavoidable due to the nature of the picture tube itself, and not due to a TV failure. When the picture disappears from the screen, the unnatural colours will also disappear.

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Contents HV-32P37SUE HV-28P37SUE S.T. demonstration Do not block the TV’s ventilation openings or holesContents „ If not connecting a VCR, follow Setting up your TVConnecting the aerial and VCR „ If connecting a VCR, follow a → → CPress the Main power button on Connecting the power cord to the AC outletPutting the batteries into the Remote control Initial settingsPress the a button If ACI START/ACI Skip appears in the Auto Program menu „ ACI functionPress the a button to display the T-V Link menu If you do not have a T-V Link compatible VCR connectedTurn on the VCR Press the a button If ACI Error is displayed in the Auto Program menuLink Functions „ Downloading the data to VCRWhen Feature not Available is displayed „ Pre-set Download„ Direct Rec TV buttons and functions Turn the Main power onTurn the TV on from standby mode Adjust the volumePress the #Standby button to turn the TV on or off Remote control buttons and functionsStandby mode Turn the TV on or off fromChoose a TV channel and watch images from external devices To return to a TV channelTo use the Programme number PR 0 AV Time display Press the rqbuttons to adjust the volumeInformation function Channel number displayZoom function „ Choose the Zoom modeReturn to TV channel instantly Using the Freeze function„ Adjusting the visible area of the picture 3D Cinema Sound functionPictures multi Using the MULTI-PICTURETo cancel the Freeze function FunctionDVD Set the VCR/TV/DVD Switch to the VCR or DVD positionOperating a JVC brand VCR or DVD player To return the multi-picture to one screenBasic operation Using the List ModePress Bbutton to engage the List mode Teletext functionSize HoldSub-page RevealPress H Cancel button CancelTypes of menu Picture menu Using the TV’s menuButtons used to operate the menus Press the Hbutton to display the menu barPicture menu Features „ Digital VNR„ Super DigiPure „ Colour System „ Movie Theatre„ Colour DigiPure Press the 6buttons to choose a Zoom mode „ 43 Auto AspectChoose 43 Auto Aspect then press the abutton Sound menu „ To set the Child Lock function Features menuSleep Timer Child LockPress the Number buttons to enter the ID number To reset the Child Lock function„ To view a locked TV channel Press the 6buttons to choose a TV channelBlue Back AppearanceSET UP menu Auto ProgramEDIT/MANUAL Choose EDIT/MANUAL, then press the aor 3button Press the a button to complete the settings„ Basic operation „ MovePress the red button to start the ID function „ Delete„ ID Press the yellow button to delete the TV channel„ Insert „ ManualFrance Language Picture TiltDecoder EXT-2 Dubbing EXT Setting„ S-IN S-VIDEO input ID ListPress the 5or 6buttons to choose an EXT terminal To cancel the S-IN S-VIDEO input setting„ ID List PreparationPress the 5buttons to choose the arrow from the menu „ DubbingPress the 6buttons to choose a name. Then press the abutton To erase a name assigned to the EXT terminalConnecting the external devices Before connecting anythingAdditional preparation „ T-V Link compatible VCR „ Connecting headphones„ Video/sound signal output from the EXT-2 terminal „ Connecting Speakers/AmplifierChannel CH/CC numbersCH/CC numbers „ No picture/No sound Troubleshooting„ If you cannot turn on the TV „ If you cannot turn off the TV„ Operation disabled „ Poor sound„ Other concerns Troubleshooting Design and specifications subject to change without notice SpecificationsVictor Company of JAPAN, Limited HV-32P37SJE HV-28P37SJE „ Guidelines for safe operation How to replace the fuse„ Warning „ If in doubt consult a competent electricianS.T. demonstration Troubleshooting Specifications Connecting the aerial and video cassette recorder VCR Connecting the power cord to the AC outlet Press the abutton Press the 5and 6buttons to choose the country where you areHelplineon1890-582500 „ Downloading the data to VCR Link functions Refer to the pages in brackets for details Remote control buttons and functions Example PR 6 → press PR 12 → press 1and Adjust the volume Press the c button to display the Zoom menu Press the a button to display Zoom mode indicator Using the MULTI-PICTURE function Operating a JVC brand VCR or DVD player Press Bbutton to go into the List mode Press the G Index button Press and hold down the a Store buttonCancel Using the TV’s menu Picture menu Features „ Movie Theatre „ 43 Auto Aspect Balance Child Lock BBC1 BBC2 ITV CH4 CH5 Appearance This function deletes a TV channel you do not want to list Function you want to use Follow the description for aPress the a button to give a channel name ID to a TV channel Ireland When the Country setting is United Kingdom Continue to stepUnited Kingdom Press the number buttons to enter the remaining CH number„ CH/CC Number Choose Picture TILT, then press the aor 3button EXT Setting „ ID List EXT-2 EXT-3 EXT-5 Connecting external equipment „ Video or sound signal output from the EXT-2 terminal „ No picture or no sound „ Other issues „ If the TV does not respond to the remote controlUnited Kingdom Ireland We may change the design and specifications without noticeLCT1452-001A-U
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