Troubleshooting Guide, Symptom Cause Remedy

TROUBLESHOOTING GUIDE

If the DVD player does not perform properly when operated as instructed in this Owner’s Manual, check the player, consulting the following checklist.

Symptom	Cause	Remedy
No power	● Loose power plug.	● Insert the power plug firmly into the wall outlet.
The player does not	● The remote control is not aimed	● Aim the remote control directly at the sensor on
respond to the	at the sensor on the player.	the player.
remote control.	● Obstacles present between the	● Remove the obstacles from the signal path.
remote control.	● Obstacles present between the	● Remove the obstacles from the signal path.
	remote control and the sensor.
	● The remote control is too far	● Use the remote control within 7m of the player.
	away from the player.
	● Dead batteries.	● Replace the batteries.
No picture	● Loose video connection.	● Connect the video cables firmly.
	● Wrong disc.	● Insert a correct video disc that plays on this
		player.
Disc cannot be	● No disc.	● Insert a disc.
played	● Dirty disc.	● Clean the disc.
	● Disc is placed upside down.	● Place the disc correctly, with the label side up.
	● Parental lock is active.	● Cancel the parental lock or change the control
		level.
No sound	● Loose audio connection.	● Connect the audio cables firmly.
	● The power of the connected	● Turn the power of the audio component on.
	audio component is off.
	● Wrong audio output settings.	● Correct the audio output settings.
	● Wrong input settings on the	● Correct the input settings on the audio
	connected audio component.	component.
Distorted picture	● Copy protection is active.	● Connect the player directly to the TV.
	● Immediately after playing, press	● There are some cases where pictures may be
	fast forward or in reverse.	slightly distorted, which are not a sign of a
		malfunction.
Audio or subtitle	● The selected language is not	● No malfunction.
language does not	available for audio or subtitles
match the setup.	on the DVD.
The camera angle	● The DVD does not contain	● No malfunction.
cannot be changed.	sequences recorded from
	different camera angles.
Audio or subtitle	● The DVD does not contain	● No malfunction.
language cannot be	audio source or subtitles in the
changed.	selected language.
"Prohibited icon"	● That operation is prohibited by	● No malfunction.
appears on the	the player or disc.
screen, prohibiting
an operation.

Note

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for details on correct operations.

●Playback from a desired track and random playback are not available during program playback.

- 26 -

9F21