Dell W1900 Problem Possible Solution, Documentation for a list of supported connections

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Problem

Possible Solution

 

 

No sound

1 Ensure mute is not turned on. Pressing the Mute button on

 

the remote control turns the mute function on and off.

 

2 If only certain TV channels do not have sound, then you need to

 

correct the Input Select menu in the OSD (see "Input Select

 

Menu" on page 24).

 

3 Verify that the audio cables are firmly connected to both the

 

audio input connectors on your TV display and audio output

 

connectors on your devices. Ensure that the cable colors match

 

the connectors colors.

 

4 Also, ensure that the audio cables are connected to the same

 

row as the video cables. See "About Your TV Display" on page 5

 

for the location of the connectors.

 

5 Reconnect the device using the same type of connector. For

 

example, if you are using the composite connector on the

 

bottom, try connecting the device to the composite connector

 

on the side of the TV display. See "About Your TV Display" on

 

page 5 for the location of the connectors.

 

After you connect the device, change the input source in the

 

OSD. See "Input Select Menu" on page 24 for more

 

information.

 

6 Connect the device using a different connector. For example,

 

if you are experiencing the problem using a composite

 

connector, try using the component connector.

 

NOTE: To connect to a different connector, you need the

 

appropriate cables for that connector. See your device

 

documentation for a list of supported connections.

 

After you connect the device, change the input source in the

 

OSD. See "Input Select Menu" on page 24 for more

 

information.

 

7 Test the device on a different TV.

 

8 If you are using PIP/POP/PBP, ensure the proper Audio Source is

 

selected. Press Menu on your remote control, and select

 

PIP/POP/PBP.

Double image or no image with DVD

Turn off the progressive scan on the DVD player. Your Dell™

 

TV display offers built-in deinterlacer that is equal to or better

 

quality than the deinterlacer on your DVD player. For more

 

information about progressive scan on your DVD player, see the

 

documentation for your DVD player

Picture is too dim or too bright

Update the color settings in the OSD. Press Menu on the remote

 

control and select Picture.

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Troubleshooting Your TV Display

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m October Contents Using the Self-Test Feature When Your TV Display is Problems When Using the TV Display as a MonitorAbout Your TV Display Front ViewRight Side View Input Select buttonLeft Side View Bottom View Package Contents About Your TV Display Connecting Your TV Display Setting Up Your TV DisplayProper Location for Your TV Display Setting Up Your TV Display Connecting Your Computer to the TV Display Using the ANT/Cable Coaxial Connector Using the Composite ConnectorUsing the S-Video Connector Using the Component ConnectorsUsing the DVI Connector Connecting a Video DeviceUsing the VGA Connector Setting Up Your TV Display Using Your Remote Control Installing BatteriesUsing Your Remote Control SAP Using Your Remote Control Using the On-Screen Display Using Your Remote Control With the OSDSelecting Your OSD Language Input Select MenuPicture Menu AudioPIP/POP/PBP Composite SizePIP/POP/PBP Compatibility Video SecondarySetting an Access Code Parental ControlOSD Setup Sleep TimerClosed Caption Setting Your Cable Channels Troubleshooting Your TV Display Troubleshooting TipsGeneral Problems ProblemProblem Problem Possible Solution Documentation for a list of supported connectionsProblem Possible Solution Message Possible Solution OSD MessagesRemote Control Problems Problems When Using the TV Display as a MonitorProblemPossible Solution Settings for the TV displaySpecifications for Your TV Display GeneralViewing Angle Physical DimensionPicture-In-Picture InputsOutputs Additional FeaturesAudio Specifications for Your TV Display Index Index
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