TROUBLESHOOTING GUIDE
Check the following guide for a possible correction to a problem before contacting customer service.Check FAQ at our website: www.apexdigitalinc.com.
Symptoms and Correction
Symptoms |
| Correction |
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No power |
| Connect the power plug into the wall outlet securely. |
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| Verify the connection from the DVD/VCR video output to the TV video input is |
No picture |
| secure.Then switch TV to the appropriate Video mode. |
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| Verify coaxial cable from antenna is connected to RF IN. |
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| Connect the audio cables into the terminals securely. |
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| Verify the connection from the DVD/VCR audio output to the TV autio input. |
No sound |
| Then switch to the appropriate mode on the receiver. Refer to your audio amp- |
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| lifier owner's manual. |
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| Mute feature may be enabled. |
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| Make sure MTS feature is properly set. |
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| Check whether your receiver is set to the TV mode. |
No TV signal |
| Check whether the antenna is well connected to the TV receiver. |
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| Unplug the TV from the wall for 30 seconds, then plug in and try again. |
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| Unplug the antenna connection from the back of the TV, unplug the TV from the |
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| wall, wait 30 seconds, then try again. |
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Stripe or purple interfe- |
| Interference may come from high frequency sources such as a broadcasting |
rence appears in the |
| station, poor ground connection in cable used, or non shielded audio speakers |
screen. |
| too close to the picture tube. |
Picture becomes |
| Check the antenna lead wire to see if it has open circuit or not. |
| Check the connection of antenna lead wire to the TV set input. | |
snowy. |
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| Check whether there is any damage to antenna. | |
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| Change the direction of antenna to minimize the multi image. |
Picture with |
| The video frequency radiated from TV station can be reflected by tall buildings, |
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| high tower, etc. |
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No stereo or foreign |
| Make sure MTS feature is properly set. |
language received |
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| Make sure the Air/Cable setting is correct. |
TV channel not received |
| Channel may be locked with the block channel feature, such as Parental Control. |
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| Check Add/Erase feature, as channel may have been erased during set up. |
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Black box appears on |
| Closed Caption to Text feature may be active. |
screen. |
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| Batteries may be weak. Replace batteries. |
Remote control |
| Make sure remote sensor is not blocked including deflection from curved glass |
doesn't operate. |
| cabinet. |
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| Program the remote contrpl to 000 for your TV. See “Prgramming the Remote |
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| Control” |
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