Apex Digital AT2002, AT1302, AT 2002, AT2402, AT2702 instruction manual Troubleshooting Guide

Standard - AT1302, AT2002, AT2402, AT2702

TROUBLESHOOTING GUIDE

Check the following guide for a possible correction to a problem before contacting customer service. Check FAQ at our website: www.apexdigitalinc.com.

Symptoms	Correction
No power	Connect the power plug into the wall outlet securely.
No picture	Verify the connection from the DVD/VCR video output to the TV video input is
	secure.Then switch TV to the appropriate Video mode.
	Verify coaxial cable from antenna is connected to RF IN.
	Connect the audio cables into the terminals securely.
	Verify the connection from the DVD/VCR audio output to the TV audio input.
No sound	Then switch to the appropriate mode on the receiver. Refer to your audio amp-
	lifier owner's manual.
	Mute feature may be enabled.
	Check whether your receiver is set to the TV mode.
	Check whether the antenna is well connected to the TV receiver.
No TV signal	Unplug the TV from the wall for 30 seconds, then plug in and try again.
	Unplug the antenna connection from the back of the TV, unplug the TV from
	the wall, wait 30 seconds, then try again.
Stripe or purple interfe-	Interference may come from high frequency sources such as a broadcasting
rence appears in the	station, poor ground connection in cable used, or non shielded audio speakers
screen.	too close to the picture tube.
Picture becomes	Check the antenna lead wire to see if it has open circuit or not.
	Check the connection of antenna lead wire to the TV set input.
snowy.
	Check whether there is any damage to antenna.
	Change the direction of antenna to minimize the multi image.
Picture with multi-image	The video frequency radiated from TV station can be reflected by tall buildings,
	high tower, etc.
	Make sure the Air/Cable setting is correct.
TV channel not received	Channel may be locked with the block channel feature, such as Parental Control.
	Check Add/Erase feature, as channel may have been erased during set up.
Black box appears on	Closed Caption to Text feature may be active.
screen.
Remote control	Batteries may be weak. Replace batteries.
	Make sure remote sensor is not blocked including deflection from curved glass
doesn't operate.
	cabinet.

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