Hisense Group TC14FS68 owner manual Troubleshooting, Problem Solution

Page 20

Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem

Solution

 

 

 

 

TV will not turn on

Make sure the

power cord is plugged in, then press POWER.

The remote control batteries may be dead. Replace the batteries.

 

 

 

No picture, no sound

Check the antenna/cable connections.

 

 

No sound, picture OK

The sound may be muted. Press VOL+.

The station may have broadcast difficulties. Try another channel.

 

 

 

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel

 

 

Poor picture, sound OK

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

 

Adjust the picture from the menu.

 

 

Poor reception of broadcast channels

The station may have broadcast difficulties. Try another channel.

Check the antenna connections.

 

If you are using a VCR, make sure the TV/AV button is set correctly.

 

 

Unable to select a certain channel

The channel may be deleted with the Add/Del feature.

 

 

Multiple images

The station may have broadcast difficulties. Try another channel.

Use a highly directional outdoor antenna.

 

 

 

 

The station may have broadcast difficulties. Try another channel.

Poor color or no color

Adjust the TINT and COLOR in the menu.

If you change the direction of the TV while it is turned on, the

 

 

picture could suffer from color shading. If so, turn off the TV and

 

allow it to cool down for several hours before turning it on again.

 

 

 

 

Check to see if the TV/AV mode is properly set.

The remote control does not operate

There may be an obstruction between the remote control and the

remote control sensor.

 

 

The remote control batteries may be dead. Replace the batteries.

 

 

 

-18-

Image 20
Contents TC14FS68 Contents Important safety instructions Do not USE this Apparatus Near WaterS3126A Remote control ConnectionSwitching on/off Signal source selectionPicture adjustment Sound adjustmentSelecting a location for the TV Connecting your TVLearning about your new TV Connecting the audiovisual equipments Connecting the aerialConnecting a cable converter box For subscribers to Basic Cable TV ServiceInstalling the remote control batteries Using the remote controlPreparing the remote control for use Using the TV features Understanding the TV featuresUsing the Option menu Watching a TV programUsing the Preset menu Changing channels Adjusting the picture Adjusting the soundUsing the Clock menu Selecting BTSC/SAP broadcastsUsing the V-CHIP menu To use the V-CHIP to block programs by ratingAbout TV Ratings Setting the sleep timer To set the sleep timerTo confirm the sleep timer setting To cancel the sleep timerAppendix Troubleshooting Problem SolutionSpecifications Video InputLimited Warranty Hisense Color TV