Troubleshooting

Reboot and restore

If an operational problem occurred in the camera, please refer to the Reboot and Restore function on page 16.

!Restoring the factory defaults will erase any previous settings.

Audio

When using multiple network cameras, restart Internet Explorer each time you switch

the camera. Using the same Internet Explorer session for the multiple cameras may transmit multiple camera's audio.

External Microphone

The usable microphone is the Plug-in-power Condenser Microphones with 3.5mm Stereo mini- plug. And right angle plug is highly recommended.

Recommended system requirements

Windows® XP, Windows Vista® Business, Windows 7® Professional, Internet Explorer Ver 8.0

Minimum of 2GHz CPU, 1GB RAM, and 512MB Graphics adapter

Lens Focus

This camera is using the pan focus lens. This camera comes into focus from 1.5m to infinite distance.

The surrounding part of image is a bit out of focus compared to the central part, due to the lens spec. It is not failure.

There may be a difference of focus if compared to the left, right, top and bottom of image. It is not failure.

WPS (Wi-Fi Protected Setup) : IK-WB16A-W only

When using WPS button, make sure the router settings first. WPS of IK-WB16A-W doesn't support WEP security mode.

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Toshiba IK-WB16A-W user manual Troubleshooting