Pixel Magic Systems MTV5000 specifications Setting the Output Format from, Front panel

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9 Troubleshooting

Problem

Possible causes

Solution

Picture not stable when using HDMI to DVI

HDMI audio is switched on, causing

Please check that SettingsAudioHDMI Audio

 

instability.

Out is turned off when using a DVI connection to

 

 

your TV.

 

 

 

9.2 Setting the Output Format from

E.g. “1080i (60Hz)” Press OK

the front panel

 

 

7. The front panel should read “OK / Cancel”

 

 

 

 

 

 

If you can’t see a picture when you first connect Magic TV™ to your

 

television, it might be because the default 1080i 50Hz format isn’t

8. If you can now see a correct image on the TV, press OK

recognised. In this case, you can use the front panel display to change

 

the format to one supported by your TV.

 

 

9. If the image still hasn’t appeared, wait a few seconds until the front

1. Press

 

 

 

 

panel reverts to the previous resolution e.g. “1080i (50Hz)” then

 

 

 

 

return to step 6 to try another resolution.

 

 

 

 

 

 

2. The front panel should read “Live TV”

 

 

 

3.

Press

until the display reads “Settings”. Press

OK

 

 

4.

The front panel should now read “Info Format”. Press

until the

 

 

display reads “Video”. Press OK

 

 

 

5.

The front panel should read “TV Aspect”. Press

until the display

 

 

reads “V Format”. Press OK

 

 

 

6.

Use

/

arrows to select a suitable Output Format.

 

 

9.3Rescue Procedure (from firmware corruption)

If power has been interrupted during a firmware upgrade, or for some other reason, the Magic TV™ firmware has become corrupt. You can restore Magic TV™ using the following steps:

1.Visit www.magictv.com/en/support.html and find the newest version of the firmware (MTV5000_XXX.zip where ‘XXX’ equals firmware version).

2.Extract the contents of the zip file into the root directory of a USB storage device (a thumbdisk for example).

3.Insert the USB drive into one of the Magic TV™ USB ports.

4.Hold down the front panel Magic TV™ Button while you switch on Magic TV™ using the rear panel On/Off switch.

5.Magic TV™ will enter Rescue Mode, and autodetect the firmware on the USB drive.

6.If no firmware is found the front panel will show an error message. Recheck that the firmware files are unzipped and in the root of the USB

drive and the USB drive is inserted correctly. Press OK to try again.

7.If firmware is found, the version number will be displayed on the front panel. Press OK to proceed.

8.During the rescue process, the front panel will show “UPGRADING” and the bars at the left-hand side will show progress.

9.After the rescue process has completed (normally around 2 minutes), Magic TV™ will reboot automatically.

Troubleshooting 9

60

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Contents Owners Guide Safety Information Table of Contents Additional Safety InstructionsWelcome Basic Definitions Package ContentsTour of Magic TV Backlight Remote ControlProgramming the Remote Control Inserting the BatteriesRear Panel Front Panel Display CablingDirect Connection to a TV Power and Aerial/Antenna ConnectionsAudio for HDTVs without Hdmi Connection Via an AV ReceiverVideo + Audio for Hdmi equipped receivers and HDTVs Video for receivers or HDTVs without Hdmi Other Setup OptionsNetwork connection for Interactive Services CongratulationsGuided Setup Getting a Picture Welcome to Magic TV Guided SetupViewing Live TV Guided setup is now completeStep Scan for channels automatically Info Banner current program information Changing Channels Interactive ServicesRemote Control Shortcuts Simple OperationsHorizontal EPG Electronic Programme Guide EPGEPG Shortcuts Vertical EPGAspect Ratio Correction Recording and PlaybackInstant Recording Basic Magic TV recording termsRecording from the EPG Recording Priorities and Conflicts Timer RecordingBrowsing Categories can be Browsing Recorded ProgrammesProgramme list Deleting and undeleting files Managing Recorded ProgrammesPlayback of Recorded Programmes Organising programmes into foldersTimeShifting & Pausing Live TV Magic TV SettingsPlayback Timebar Video Info FormatAudio Channel SetupRecording System Guided SetupSystem Operations Firmware Upgrade Network SetupTroubleshooting Troubleshooting Rescue Procedure from firmware corruption Setting the Output Format fromFront panel Support & Warranty Product Support Support & Warranty

MTV5000 specifications

The Pixel Magic Systems MTV5000 is a state-of-the-art video processing and media playback system designed for high-demand broadcast environments. This advanced multimedia solution combines cutting-edge technology and robust features to ensure the seamless transmission and playback of content across various platforms.

One of the hallmark features of the MTV5000 is its powerful processing capabilities. It employs advanced algorithms that enable real-time video processing, ensuring that the content delivered is of the highest quality. With support for various formats, including SD, HD, and 4K UHD resolutions, the MTV5000 is designed to adapt to the evolving needs of broadcasters and content creators.

The system is equipped with a versatile input and output architecture. It supports a wide range of connectivity options, including HDMI, SDI, and IP streaming, allowing for flexible integration into existing workflows. Moreover, the MTV5000 is designed with redundancy in mind, featuring dual power supplies and hot-swappable components, which enhances reliability and uptime in mission-critical applications.

One of the standout technologies utilized by the MTV5000 is its advanced video codec support. The system is compatible with industry-leading compression standards such as H.264 and H.265, enabling efficient encoding and decoding of video streams. This not only optimizes bandwidth usage but also delivers high-quality visuals even in challenging network conditions.

Another key feature of the MTV5000 is its intuitive user interface, which simplifies the operation of complex video management tasks. Users can easily configure settings, monitor system performance, and manage media files through a streamlined dashboard. This ease of use is a crucial factor for live event productions where quick decision-making is essential.

Additionally, the MTV5000 is equipped with robust content management capabilities. It allows for the organized storage and retrieval of media files, facilitating seamless playback and scheduling. The system also supports customizable playlists, ensuring that content can be easily curated for specific events or broadcasts.

In conclusion, the Pixel Magic Systems MTV5000 is a powerful and flexible multimedia solution that caters to the needs of modern broadcasting. With its advanced processing technologies, broad connectivity options, and user-friendly interface, it stands out as a top choice for media professionals seeking reliability and high performance in their video production and playback workflows.