Pelco C2602M-a manual Product Warranty and Return Information

Page 73

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.

Three years on Genex® Series products (multiplexers, server, and keyboard).

Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

Three years on PMCL200/300/400 Series LCD monitors.

Two years on standard motorized or fixed focal length lenses.

Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

Two years on Spectra®, Esprit®, ExSite, and PS20 scanners, including when used in continuous motion applications.

Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).

Two years (except lamp and color wheel) on Digital Light Processing (DLP ®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and EnduraSeries distributed network-based video products.

One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at

(800)289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C2602M

4/06

Original version.

C2602M-A

6/06

Added more instructions and revised errors in descriptions of some features.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. Endura and ExSite are trademarks of Pelco.

ATI and Radeon are trademarks or registered trademarks of ATI Technologies, Inc. in Canada, the United States and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States and/or other countries.

NVIDIA and GeForce are registered trademarks of NVIDIA Corporation.

Matrox is a registered trademark of Matrox Graphics, Inc. in Canada, the United States and/or other countries.

©Copyright 2006, Pelco. All rights reserved.

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Contents DX4000 Digital Video Recorder Contents C2602M-A 6/06 List of Illustrations List of Tables Description Models FeaturesOverview of the System Connecting Devices to the DX4000Controls on the Front Panel of the DX4000 DX4000 ControlsControl Buttons on the Front Panel Video Control Buttons on the Front Panel of the DX4000Operating the DX4000 from the Remote Control Starting and Stopping the DX4000 Before You BeginTo start the DX4000 All manager and operator access Table A. User Accounts and Access LevelsChoosing a User Account To stop the DX4000Main Window Overview To change the screen sequencing mode Changing the Display ModeChanging the Information Displayed on the Monitor Display Menu Adjusting Menu SettingsRecord Menu Audio Menu Camera MenuUse the Alarm menu to set up alarms and relays for cameras Alarm MenuSystem Menu System MenuBack UP Menu Backup MenuPassword Menu Changing PasswordsTo reset the passwords Resetting PasswordsFactory Default Reset Warning Message Factory Default SettingsChanging the Screen Layout Screen Rotation ModeScreen View Selection Controlling Cameras from the DX4000 Adjusting the Focus or Iris on a CameraPAN, Tilt and Zoom Controls To create a preset Working with PresetsTo run a preset To run a predefined presetTo set up a pattern Using PresetWorking with Patterns To modify camera settings Modifying Camera SettingsTo run a pattern C2602M-A 6/06 To modify audio recording settings Modifying Audio SettingsTo modify live audio settings To modify image recording settings Modifying Image Recording SettingsTo modify alarm inputs Modifying Alarms and RelaysTo modify relay outputs Creating Recording Schedules Setting UP a Recording ScheduleC2602M-A 6/06 Motion Detection Setup Menu Setting UP Motion Detection RecordingC2602M-A 6/06 Setting UP ALARM-BASED Recording C2602M-A 6/06 To view a specific video channel in single mode To change the screen modeMonitoring Live Video Searching for Video Working With Recorded VideoTimeline Showing Available Recorded Video C2602M-A 6/06 Backing UP Video Playing Recorded VideoTo back up video Missing Media Warning Message About the Remote Agent Working With the Remote Agent ApplicationOverview of the Main Screen Starting and Stopping the Remote Agent Remote Agent Control ButtonsTo start the remote agent To stop the remote agentTo create a network connection for the DX4000 Configuring the Remote AgentTo configure optional settings on the remote agent Configuring the DX4000 from the Remote AgentTo set up recording quality Recording SettingsTimer Recording Setup Screen To set up recording schedulesTo set up motion detection To set up alarm recordingC2602M-A 6/06 To configure cameras Camera SettingsTo set up audio recording Audio SettingsTo set up live audio Alarm SettingsTo set up alarm inputs and relay outputs System SettingsTo review system information To modify passwordsTo configure buzzer sounds To disconnect remote agent connections To configure the disk write modeTo set the network speed Controlling Cameras from the Remote Agent To adjust the focusTo control PTZ cameras Monitoring Live Video from the Remote Agent To listen to or disable audioCapturing Live Video from the Remote Client Controlling AudioSearching for Recorded Video Working with Recorded Video on the Remote AgentUse the following buttons to review the recorded video Click the Log button . The Search Log screen appears To search by date or timeEvent Viewer Screen To search by eventBacking UP Video Remote Agent Backup ScreenTo print a snapshot To save a snapshotSave as... dialog box appears Print screen appearsViewing Video with the Backup Player To authenticate recorded video with the backup player To view recorded video with the backup playerClick the Open file button. The following screen appears Starting the WEB Client About the Web ClientMonitoring Video with the Web Client Click the Connect button . The Login dialog box appearsProduct Warranty and Return Information ISO9001
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