Go-Video DVD 22 owner manual Troubleshooting Guide

		TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
SYMPTOM	POSSIBLE CAUSE	SOLUTION
Unit does not turn on	• No AC power	• Check AC power plug and make certain any switched
		outlet is turned on.
Disc does not play	• Disc loaded improperly	• Load disc label-side up; align the disc with the guides and
		place it in its proper position.
	• Incorrect disc type	• Check to see that disc is CD, CD-R, CD-RW, VCD, MP3-CD, DVD-R and
		DVD-RW (standard conforming) or DVD-Movie; other types will not play.
	• Invalid Region Code	• Use Region 1 disc only.
	• Rating is above parental preset	• Enter password to override or change rating settings (see page 18).
No picture	• Intermittent connections	• Check all video connections.
	• Wrong input	• Check input selection of TV or receiver.
	• Progressive Scan output selected	• Use Progressive Scan mode only with compatible TV.
	• Video Off feature active	• Press Video Off Button B to reactivate video circuitry
		(see page 20).
No sound	• Intermittent connections	• Check all audio connections.
	• Incorrect digital audio selection	• Check digital audio settings.
	• DVD disc is in fast or slow mode	• There is no audio playback on DVD discs during fast or slow modes.
	• Surround receiver not compatible	• Use analog audio outputs.
	with 96kHz PCM audio
Picture is distorted or jumps during	• MPEG-2 decoding	• It is a normal artifact of DVD playback for pictures to jump
fast forward or reverse play		or show some distortion during rapid play.
Some remote buttons do not operate	• Function not permitted at this time	• With most DVDs, some functions are not permitted at certain
during DVD play; prohibited symbol		times (e.g., Track Skip) or at all (e.g., direct audio track selection).
appears (see below)
The OSD menu is in a foreign language	• Incorrect OSD language	• Change the display language selection (see page 18).

The	symbol appears	• Requested function not available at
		this time

•Certain functions may be disabled by the DVD itself during passages of a disc.

Picture is displayed in the wrong aspect ratio

•Incorrect match of aspect ratio settings to disc

• Change aspect ratio settings (see page 19).

Remote control inoperative	• Weak batteries	• Change both batteries.
	• Sensor is blocked	• Clear path to sensor or use optional outboard remote sensor.
Disc will not copy to VCR	• Macrovision protection	• Many DVDs are encoded with Macrovision to prevent
		copying to VCR.

TROUBLESHOOTING GUIDE 31