Topfield TF 5800 PVR user manual Failed recordings, PVR crashes

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7.1 Troubleshooting

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Some third party TAPs can automatically return you to your playback or previous viewing, however these are not sup- ported by Topfield.

7.1.2 Failed recordings

The most common cause of failed recordings is a problem with the signal from your TV aerial. You must make sure that you have connected the system correctly, following the instruc- tions at the start of this manual.

If you see a message stating ”No signal at tuner 1” or ”No signal at tuner 2,” then it is likely that one of the tuners has not been connected, or the connection has come undone.

If all the connections are ok, you may have too low a signal level for the PVR to work reliably, and you should consult an aerial specialist; it may be necessary to adjust your aerial to work correctly with digital television.

Another cause of recording problems is reception of the same channel from several transmitters; this is dealt with below, un- der the heading Incorrect channel numbers

If your PVR fails to start up for scheduled recordings, you may need to reset the clock. To do this, unplug the PVR from the electricity supply for approximately one minute, then plug it back in again. The time will be reset when the PVR starts up and receives a TV signal. Turning the PVR off with the remote control or the button on the front panel is not sufficient.

7.1.3 PVR crashes

Your TF 5800 is a sophisticated computer, and like all comput- ers, it can crash from time to time, though it’s extremely rare. In most cases, when the PVR crashes, it is caused by add-on software (TAPs) that has been loaded.

You can start the PVR without any TAPs running by hold-

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Contents TF 5800 PVR Contents Iii Extra features Advanced features Technical Information Introduction and getting Started Unpacking Remote control buttons and their functions EPG Remote control buttons and their functions Rear panel connections Rear panel connections Connecting up your PVR Connecting the PVR to your TV using a Scart or AV cable Connecting the aerial to your PVRConnecting the PVR to your TV using the RF output Switching on for the first timeConnecting to your HiFi system Searching for TV and radio channels Time and date options Basic system settingsAV output settings Introduction and getting started Pay TV Introduction and getting started Watching TV Starting to watch television Changing channels Volume controlRadio channels Electronic Programme Guide Watching TV Rewinding TV Time Shift televisionWatching TV Pausing TV How your PVR records Recording and playing TV ProgrammesHow your PVR records Instant recording Instant recording Current event recording Scheduled recordings Scheduling a recording using the EPGRecording and playing TV programmes Altering the details Recording and playing TV programmes Viewing your recording schedule Recording and playing TV programmes Dual recordings Things you should know about recording on your PVRWatching television while dual recording When recordings start or stopLeaving the PVR in standby Switching off while recordingHow recordings are named Playing back recordingsPlaying back recordings Bookmarks and resume play Playback featuresPlaying back recordings After you’ve watched a recording Make the most of digital TV Extra featuresSound tracks SubtitlesPicture in Picture Digital teletext Sleep timer Favourite channels Organising channelsSetting up favourite channels Managing lists of favourites Watching TV using favourites Renaming recordings Organising recordingsOrganising recordings Copying recordings Editing recordings Playing back multiple recordings Additional playback and viewing featuresRepeat playback Slow motion playbackParental lock Restricting access to TV channels Restricting access to recorded programmesOrganising the channel list Extra features PC Connection Connecting the PVR to your PC Installing the software and driversUsing Altair How files are organised on your PVR Transferring files PC Connection MP3 playback Advanced featuresFirmware updates Installing a firmware update via USB Installing a firmware update via a serial connection Installing a firmware update over the air TAPs Additional software for your PVR Installing TAPsStarting TAPs Starting TAPs automatically Troubleshooting TAPsTAPs Additional software for your PVR Unexpected channel changes TroubleshootingPVR crashes Failed recordingsIncorrect channel numbers and duplicate channels Unable to view Pay TV channels Adding a new channel How toMoving home Contacting supportTechnical Information Table A.5 Conditional access interface Page Page Page Page Page Page Page Page 110T-F7115-201-4 Rev