Topfield TF 5800 PVR user manual Incorrect channel numbers and duplicate channels

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80Troubleshooting and How to

ing down the 0 button on the remote control while you start the system, until the picture has appeared. You should then open the Archive list, and move to the ProgramFiles section by pressing Fast Forward or Rewind. Open the Auto Start folder, and either delete the applications contained in it, or move them to the main ProgramFiles folder, so that they do not run when the PVR is turned on.

Although interactive services are useful, they too are, essen- tially, computer programs that are delivered to your PVR via the digital television signal, and it is possible, though extremely rare, for them to cause problems. Should you suspect that this is the case, you should try disabling interactive services via the System Setting menu.

7.1.4 Incorrect channel numbers and duplicate channels

If you can receive a signal from more than one TV transmit- ter, your PVR may store duplicate versions of some channels. In some cases, duplicates will appear on numbers from 1000 upwards, while other users may have two channels with the same number.

If you have two channels with the same number, and one of them has a very weak signal, you should delete the one with the weaker signal; press the OK/List button to display the channel list, highlight the channel you want to remove, and press Red to display a menu, from which you can select the Delete option.

You can view information about the strength and quality of a signal by changing to a channel, then pressing Menu and selecting Installation, then Service Search. Details of the signal on the current channel will be displayed at the bottom right of the screen.

Users with many duplicate channels, or incorrectly numbered channels, should perform a factory reset of their PVR, and then tune in channels manually, instead of automatically.

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Contents TF 5800 PVR Contents Iii Extra features Advanced features Technical Information Introduction and getting Started Unpacking Remote control buttons and their functions EPG Remote control buttons and their functions Rear panel connections Rear panel connections Connecting up your PVR Connecting the aerial to your PVR Connecting the PVR to your TV using a Scart or AV cableConnecting to your HiFi system Switching on for the first timeConnecting the PVR to your TV using the RF output Searching for TV and radio channels Basic system settings Time and date optionsAV output settings Introduction and getting started Pay TV Introduction and getting started Watching TV Starting to watch television Volume control Changing channelsRadio channels Electronic Programme Guide Watching TV Time Shift television Rewinding TVWatching TV Pausing TV Recording and playing TV Programmes How your PVR recordsHow your PVR records Instant recording Instant recording Current event recording Scheduling a recording using the EPG Scheduled recordingsRecording and playing TV programmes Altering the details Recording and playing TV programmes Viewing your recording schedule Recording and playing TV programmes Things you should know about recording on your PVR Dual recordingsWhen recordings start or stop Watching television while dual recordingSwitching off while recording Leaving the PVR in standbyPlaying back recordings How recordings are namedPlaying back recordings Playback features Bookmarks and resume playPlaying back recordings After you’ve watched a recording Extra features Make the most of digital TVSubtitles Sound tracksPicture in Picture Digital teletext Sleep timer Organising channels Favourite channelsSetting up favourite channels Managing lists of favourites Watching TV using favourites Organising recordings Renaming recordingsOrganising recordings Copying recordings Editing recordings Additional playback and viewing features Playing back multiple recordingsSlow motion playback Repeat playbackParental lock Organising the channel list Restricting access to recorded programmesRestricting access to TV channels Extra features PC Connection Installing the software and drivers Connecting the PVR to your PCUsing Altair How files are organised on your PVR Transferring files PC Connection Advanced features MP3 playbackFirmware updates Installing a firmware update via USB Installing a firmware update via a serial connection Installing a firmware update over the air Installing TAPs TAPs Additional software for your PVRStarting TAPs Troubleshooting TAPs Starting TAPs automaticallyTAPs Additional software for your PVR Troubleshooting Unexpected channel changesFailed recordings PVR crashesIncorrect channel numbers and duplicate channels Unable to view Pay TV channels How to Adding a new channelContacting support Moving homeTechnical Information Table A.5 Conditional access interface Page Page Page Page Page Page Page Page 110T-F7115-201-4 Rev