Topfield TF 5800 PVR user manual Contacting support, Moving home

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7.3 Contacting support

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ber you noted from the previous paragraph, then select Start Search and press OK. You’ll see a list showing all the chan- nels on that multiplex, including the new one, which will be added to your channel list for you. Existing channels will not be affected.

If you don’t know which multiplex a new channel is being added to, you can simply scan each of the UHF channels used by your current set of channels.

You can simply do an automatic search for channels, but that can take up to twenty minutes, and may find duplicate chan- nels if you can receive from more than one transmitter. Scan- ning a single UHF channel is much, much quicker.

7.2.2 Moving home

If you move home, and your new home receives digital TV from the same transmitter as your old one, you do not need to alter any settings on your Topfield PVR.

However, if you receive signals from a different transmitter, you will need to re-scan for channels, just as you would have to tune in an analogue television again.

The simplest way is to perform a complete reset of your PVR, by choosing Menu, Installation and then Factory Setting, then doing a service search.

When you choose Factory Setting, all your timers will be cancelled, and your favourites lists erased. Programmes on the hard drive will not be damaged or removed.

7.3 Contacting support

Telephone technical support for your Topfield TF 5800 PVR is available during working hours, on 01795 429 666.

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Contents TF 5800 PVR Contents Iii Extra features Advanced features Technical Information Introduction and getting Started Unpacking Remote control buttons and their functions EPG Remote control buttons and their functions Rear panel connections Rear panel connections Connecting up your PVR Connecting the PVR to your TV using a Scart or AV cable Connecting the aerial to your PVRConnecting to your HiFi system Switching on for the first timeConnecting the PVR to your TV using the RF output Searching for TV and radio channels Time and date options Basic system settingsAV output settings Introduction and getting started Pay TV Introduction and getting started Watching TV Starting to watch television Changing channels Volume controlRadio channels Electronic Programme Guide Watching TV Rewinding TV Time Shift televisionWatching TV Pausing TV How your PVR records Recording and playing TV ProgrammesHow your PVR records Instant recording Instant recording Current event recording Scheduled recordings Scheduling a recording using the EPGRecording and playing TV programmes Altering the details Recording and playing TV programmes Viewing your recording schedule Recording and playing TV programmes Dual recordings Things you should know about recording on your PVRWatching television while dual recording When recordings start or stopLeaving the PVR in standby Switching off while recordingHow recordings are named Playing back recordingsPlaying back recordings Bookmarks and resume play Playback featuresPlaying back recordings After you’ve watched a recording Make the most of digital TV Extra featuresSound tracks SubtitlesPicture in Picture Digital teletext Sleep timer Favourite channels Organising channelsSetting up favourite channels Managing lists of favourites Watching TV using favourites Renaming recordings Organising recordingsOrganising recordings Copying recordings Editing recordings Playing back multiple recordings Additional playback and viewing featuresRepeat playback Slow motion playbackParental lock Organising the channel list Restricting access to recorded programmesRestricting access to TV channels Extra features PC Connection Connecting the PVR to your PC Installing the software and driversUsing Altair How files are organised on your PVR Transferring files PC Connection MP3 playback Advanced featuresFirmware updates Installing a firmware update via USB Installing a firmware update via a serial connection Installing a firmware update over the air TAPs Additional software for your PVR Installing TAPsStarting TAPs Starting TAPs automatically Troubleshooting TAPsTAPs Additional software for your PVR Unexpected channel changes TroubleshootingPVR crashes Failed recordingsIncorrect channel numbers and duplicate channels Unable to view Pay TV channels Adding a new channel How toMoving home Contacting supportTechnical Information Table A.5 Conditional access interface Page Page Page Page Page Page Page Page 110T-F7115-201-4 Rev