Topfield TF 5800 PVR user manual Unable to view Pay TV channels

7.1 Troubleshooting 81

To tune manually, you need to know which transmitter your aerial is pointing at, and the UHF channel numbers (which are always in the range 21-69) that are used for digital television; there will normally be six numbers, though in some regions there may be fewer.

Press Menu, then from the main menu select Installation, Ser- vice Search. Set the search mode to Manual, and set the chan- nel number to the first of the group of UHF channel numbers appropriate to your local TV transmitter, then move to Start Search and press OK.

The PVR will store all the digital television channels broad- cast on the channel you selected. Now, repeat the process for each of the other UHF channel numbers, and your PVR should store one copy of each channel, on the correct number.

7.1.5 Unable to view Pay TV channels

To view Pay TV channels, you must have a CAM inserted in one of the slots on the front of the PVR, with a valid subscrip- tion card in it.

If you are unable to view any channels at all, check that the card has been inserted the correct way up; ensure that the con- tacts on it are clean.

You can view the status of the CAM —which is used to decode Pay TV channels —by pressing Menu then selecting Common Interface. If the CAM has been inserted correctly, it will be shown in one of the slots; if no CAMs show on the screen, check it is inserted fully.

If the CAM is shown on the screen, select it, and then press OK on the remote control. On the next screen, the Smart card information option will tell you the subscription date that is stored on your card. If there is no date, or the date has passed, then you will need to contact your PayTV service and ask them to send you an activation signal.