Swann DVR4-5500 manual Configuring your Network for Remote Viewing, Port Forwarding

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DVR4-5500™

Operating Instructions

5.3 Configuring your Network for Remote Viewing

There are two final steps you’ll need to take to be able to access your DVR via the Internet.

The first is to configure your router for port forwarding. If you’re totally unfamiliar with what this entails, we suggest talking to an IT professional.

The second important step is to determine your PUBLIC IP ADDRESS (sometimes called a “WAN [Wide Area Network] address” or “global IP address”). You should already know the PRIVATE IP ADDRESS for the DVR. If you don’t, you may have to revisit steps 5.1 and 5.2.

5.3.1 Port Forwarding

This is a setting in your router – it can be accessed via an Internet browser window if you enter the address for the Default Gateway. Your router will open up a window and you need to go to the Port Fowarding page (sometimes called Virtual Server).

You need to forward port 85 (or whichever value you entered in the PORT value in the DVR’s networking menu) to the IP address on your DVR.

Tips and Tricks: Routers are third party hardware – and there are hundreds of them out there. Unfortunately, we couldn’t possibly provide a guide for every one of them, not even most. We've got a networking tutorial on our website that covers the most popular routers – you can check it out at www.swannsecurity.com. If your router is not covered by this tutorial, then we suggest you check out www.portfoward.com – they’ve got information for practically every router ever made.

5.3.2 Your PUBLIC IP ADDRESS

There are two simple ways to find out your PUBLIC IP ADDRESS. This value will be displayed somewhere in your router’s menu – it’s just a matter of finding it. Again, check out www.portfoward.com for loads of information about different router types.

If you can’t find it in your router (or just don’t want to go there) you can log onto a website such as www.whatismyip.com. This will tell you instantly. Just be sure to visit this website from a computer on the same network as your DVR!

IMPORTANT: Static versus Dynamic IP Addresses

Most Internet plans come with a “dynamic IP address”. If your Internet service provider uses dynamic IP addresses for your plan, this means that your IP may change over time, and it will definitely change if you disconnect and reconnect to the Internet. This can make keeping track of your PUBLIC IP ADDRESS difficult, because it will keep on changing!

There are two solutions to this problem:

1.Get a fixed IP address. You can talk to your ISP about this – it’ll cost a little extra, but will save any hassles.

2.Use a referencing service such as Dynamic DNS (www.dyndns.com). Dynamic DNS will keep track of your dynamic IP address as it changes, and let you create your own domain name so you’ll always have access to it – and it’s a free service! We often recommend this service to DVR owners who have a dynamic IP address.

You’ll need to contact your Internet service provider to find out what sort of IP address they provide for with your Internet plan, or to change your IP type from dynamic to static.

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Contents All-in-One Digital Video Recorder Video Viewer Risk of Electric ShockIntroduction Default Password InformationManual Contents Connecting Cameras to the DVR Part 1 Setting up the DVR HardwareConnecting Power to the DVR Layout of Digital Video Recorder DVRLayout of the Infrared Remote Control Part 2 Configuring the DVR SoftwareSome tips on selecting a password Setting the Date and TimeSetting the Password Overview of the Interface The Live Monitoring Layout Part 3 Basic FunctionsLocking / Unlocking the DVR Keylock RecordingSome More Recording Options Motion RecordingManual Recording Upgrading Firmware PlaybackFinding an Event Controls for PlaybackBasic Settings Setting the Recording SettingsFind the Record Settings in the Quick Start menu Part 4 Advanced OperationsAdvanced Settings Programming the TimerAdvanced System Information Advanced Motion Detection SettingsBacking up Events Whole Image Centre of Image2 …to your PC Address Type Assigned by Dhcp or Manually Assigned Connecting the DVR to your Local NetworkPart 5 Networking Point to Point Protocol Over Ethernet Networking PPPoE Configuring the DVRNetwork with Dynamic Host Configuration Protocol Dhcp Port Forwarding Configuring your Network for Remote ViewingYour Public IP Address Important Static versus Dynamic IP AddressesUsing the Video Viewer software Part 6 Remotely accessing your DVRInstallation Connecting to your DVRSettings Using the Video Viewer Interface Icon Name DescriptionButton Function Description Access the Detailed Record SettingsStatus List Window Playing Back FootageBacking up Footage via the Network Click DownloadAccessing your DVR via Internet Explorer Accessing the DVR without Video ViewerAccessing your DVR via QuickTime Appendix 2. Compatible USB Flash Drive List Operating InstructionsAppendix 5. Replacing the Sata HDD Appendix 3. Compatible Sata HDD ListAppendix 4. Removing the DVR Module Warranty Terms and Conditions Swann Technical Support