Troubleshooting, Symptom Cause Correction

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom	Cause	Correction

DVD or VCR do not	DVD or VCR button is not switched	Refer to page 2.
work properly.	properly.

No power.	The power cord is disconnected.	Plug the power cord into the wall
		outlet securely.
The power is on, but	No disc is inserted.	Insert a disc. (Check that the DVD or,
the DVD player does		audio CD indicator in the display
not work.		window is lit.)
No picture.	The TV is not set to receive DVD	Select the appropriate video input
	signal output.	mode on the TV so the picture from
		the DVD player appears on the TV
		screen.
	The video cable is not connected	Connect the video cable into the jacks
	securely.	securely.

		Set Progressive Scan to “Off”
	The Progressive Scan is set to “On”	Set Progressive Scan to “Off”
	on the setup menu but is connected	(see page 19).
	to a standard (analog) television.

No sound.	The equipment connected with the	Select the correct input mode of the
	audio cable is not set to receive DVD	audio receiver so you can listen to the
	signal output.	sound from the DVD player.
	The audio cables are not connected	Connect the audio cable into the jacks
	securely.	securely.
	The power of the equipment connect-	Turn on the equipment connected
	ed with the audio cable is turned off.	with the audio cable.
	The Digital Audio Output is set to the	Set the Digital Audio Output to the
	wrong position.	correct position, then turn on the DVD
		player again by pressing 1/+.
The picture is poor.	The disc is dirty.	Clean the disc.
	The TV channels are not tuned in properly.	Check tuning, carry out tuning again.
The DVD player does	An unplayable disc is inserted.	Insert a playable disc. (Check the disc
not start playback.		type and Regional code.)
	The disc is placed upside down.	Place the disc with the playback side
		down.
	The disc is not placed within the	Place the disc on the disc tray cor-
	guide.	rectly inside the guide.
	The disc is dirty.	Clean the disc.
	The Rating level is set.	Cancel the Rating function or change
		the rating level.
The remote control	There is an obstacle in the path of the	Remove the obstacle.
does not work properly.	remote control and this unit.
	The batteries in the remote control	Replace the batteries with new ones.
	are exhausted.
Video tape cannot be	Is the cassette compartment empty?	Eject the tape in.
inserted.

No Hi-Fi sound	Audio mode is not set properly.	Select “STEREO” by repeatedly press-
		ing “AUDIO” on the remote control.
No NICAM sound	NICAM mode is not set properly.	Make sure NICAM in the menu is set
recording		to AUTO for the station to be recorded.