TROUBLESHOOTING (DVD)
Symptom | Checks |
•The player does not play.
➤If a DVD is from overseas, it may not play. Make sure the DVD’s region code is 1 or All.
➤Make sure the DVD is inserted in the right direction.
➤If it is a
• No sound. | ➤ Play mode may be slow or paused. (In variable speed play, no |
| sound comes through) |
| ➤ Check audio connections. |
| ➤ Make sure TV and amplifier are working correctly. |
| ➤ Check "AUDIO" items in the SETUP menu. |
•A disc is playing but screen does not appear or poor screen appears.
➤Did you turn on your TV?
➤Check video connections.
➤The player may be paused.
➤The disc may have some contaminants or be damaged.
➤The disc may be defective.
• Sound is irregular. | ➤ Check the connection with Dolby Digital amplifier. |
| ➤ Make sure plugs are securely connected. |
| ➤ Some contaminants may be present in connection terminal. |
•Remote control does not work.
➤To operate DVD, first press the [DVD] button.
➤Unplug the power plug and plug it again.
➤Make sure you are within 23 feet (7 meters) of the unit, and that there are no obstacles between the remote and the front panel.
➤Battery may be weak or dead.
•Dolby Digital sound does not work
➤Dolby Digital sound works only with a Dolby Digital amplifier.
➤Make sure there is a "Dolby Digital" mark on the DVD.
➤If using the digital output, press [STOP], then press [SETUP] and make sure "DIGITAL OUTPUT" is set to "BITSTREAM".
➤Make sure all components are connected correctly.
•[AUDIO] or [SUBTITLE] button does not work.
➤If a DVD does not include language information, these functions are not supported.
•[ANGLE] button does not work while a DVD is playing.
➤“ANGLE” is supported only if the DVD contains multi angle scenes.
•“MENU” does not appear while a DVD is playing.
➤Make sure you are within 23 feet (7 meters) of the unit, and that there are no obstacles between the remote and the front panel.
➤Battery may be weak or dead.
➤A DVD may not contain menu information.
•Screen shakes or appears only in black and white. (or Subtitles shake)
➤A disc may have some contaminants or be damaged.
➤If you playback a PAL DVD disc with region code "ALL", the playback screen may shake.
•The file name of MP3 (CD-R) appears with strange letters.
➤The unit only recognizes MP3 file names with letters, numbers and special symbols. The maximum length is 10 characters.
➤Unrecognized characters will be displayed as
•Any MP3
➤If the surface of the disk is damaged, file display and playback is not possible.
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