Panasonic Enhance Your Communication with Simplified Voice Messaging on TDA50

16.1.5SVM (Simplified Voice Message)

1.4.1Call Log, Incoming

1.4.3 Directories

3.1.2Personal Programming 3.3 System Programming

16.1.5 SVM (Simplified Voice Message)

Description

Installing an optional Simplified Voice Message (SVM/ESVM) card in the PBX allows the PBX to provide answering machine features.

Features for an extension user with a message box:

An extension user can record a personal greeting message to greet a caller and ask him to leave a voice message. The user can also play back and clear greeting messages and the voice messages left by callers.

Feature for a caller:

A caller can leave a voice message after hearing the greeting message.

For the KX-TDA50, an SVM2 card or ESVM2 card is required.

For the KX-TDA100/KX-TDA200/KX-TDA600, an ESVM4 card on an OPB3 card is required.

SVM2 Card

Up to two SVM2 cards can be installed in the PBX. Each card is assigned a floating extension number (default: 591 for SVM card 1, and 592 for SVM card 2). A card has two channels, allowing two users to access a single card at the same time.

When an extension is assigned to an SVM card through system programming, a message box is created for that extension. This message box is used to store greeting messages and voice messages for the extension. Each proprietary telephone (PT), single line telephone (SLT), and portable station (PS) can be assigned its own message box.

[Example]

PBX

SVM Card 1: Floating Extension No. 591 (default)

Message Box for	Message Box for	Message Box for	Message Box for
Extn. 101	Extn. 102	Extn. 103	Extn. 210

SVM Card 2: Floating Extension No. 592 (default)

Message Box for

Extn. 301

2CH

2CH

ESVM2/ESVM4 Card

An ESVM card can be used either for the SVM feature, for the OGM feature (→ 12.1.2 OGM (Outgoing Message)), or both.

An ESVM4 card (4 channels) contains two separate blocks of data, and is the equivalent of installing two ESVM2 cards. Up to four ESVM cards (max. 16 channels) can be installed on each shelf of the PBX.

Only up to 2 cards (max. 8 channels) can be used for the SVM feature per system. In this case, each card is assigned a floating extension number in the same way as an SVM2 card. The rest of the channels must be used for OGM feature purposes.

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Feature Manual Document Version 2008-11