8.1 H

8.1.1 Hands-free Answerback

Description
A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting
the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is
established in the following method:
Type Answering Method
Intercom Call Established immediately after a beep tone at the called extension
and the caller hears a confirmation tone.
CO Line Call Established after a specified number of rings, a called extension
hears a beep tone.
Conditions
•Hands-free Answerback applies to:
Intercom calls and CO line calls, including calls directed to an incoming call distribution group (ICD) in UCD
or Priority Hunting distribution method. (® 9.1.2 ICD Group Features—Group Call Distribution)
•Hands-free Answerback for CO Line Calls
System programming is required to use this feature.
•Hands-free Answerback for Calls From an Extension That Placed a CO Line Call on Consultation
Hold
Calls from an extension that placed a CO line call on Consultation Hold can be treated by this feature as
either intercom calls or CO line calls, depending on system programming. If treated as intercom calls, the
call will be established immediately.
When transferring a call from an analog CO line, users are strongly recommended to perform a screened
transfer, so that the outside caller is not automatically connected to an extension using Hands-free
Answerback when the extension user is absent.
•Secret Monitor
The beep tone heard by the called party before answering can be eliminated through system programming.
•Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the Alternate
Calling mode from the caller.
•Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
PC Programming Manual References
4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Tone Length—Reorder Tone for PT Hands-free
4.17 [2-9] System Options
→Option 1— PT Operation—Automatic Answer for Call from CO after
→Option 3— Confirmation Tone—Tone 2 : Paged / Automatic Answer
→Option 4— Transfer—Automatic Answer for Transferred Call
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 5— Automatic Answer for CO Call
→Option 6— Forced Automatic Answer
132 Feature Manual Document Version 2008-11
8.1.1 Hands-free Answerback