Panasonic manual Irna Timer, KX-TDA50/KX-TDA100/KX-TDA200 only

9.1.11 Intercept Routing

Intercept Destination

Trunk Group Access no. + Trunk Group no. + Phone no.

Extension of Another PBX (via TIE Line, Access with PBX Code)

Extension of Another PBX (via TIE Line, Access without PBX Code)

Availability

ü

ü

ü

Conditions

•If the intercept destination is busy or in DND mode and therefore cannot receive the call:

a.When the call was intercepted via Intercept Routing—No Answer, the call is sent back to the original destination and continues to ring at the original destination until answered.

b.When the call was intercepted via Intercept Routing—Busy and arrived through an ELCOT/LCOT or T1 (LCOT/GCOT) card, the call waits at the original destination. If the extension has Call Waiting activated, the user will hear a call waiting tone. When the call arrived on any other card, the caller hears a busy tone.

c.When the call was intercepted via Intercept Routing—DND and arrived through an ELCOT/LCOT or T1 (LCOT/GCOT) card, the call waits at the original destination and it rings. When the call arrived through any other card, the caller hears a busy tone.

•If the intercept destination can, but does not, answer the call: The call continues to ring at the intercept destination until answered.

•Intercept Routing—DND on/off

Intercept Routing—DND can each be enabled or disabled for the entire system, through system programming. If enabled, calls will be routed to the appropriate destination.

If disabled, a call to an extension which is in DND mode will be handled as described below, depending on the type of line carrying the call.

12.6[10-4] Miscellaneous— Intercept—Intercept Routing - DND (Destination sets DND.)

a.ELCOT/LCOT or T1 (LCOT/GCOT) Card: The caller will hear a ringback tone. If in DND mode, the extension will ring.

b.All other lines: An outside caller will hear a busy tone and an extension caller will hear a DND tone.

•Idle Extension Hunting

If an extension is a member of an idle extension hunting group, calls to that extension will not be redirected by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that extension will be redirected to the next extension in the idle extension hunting group.

•Intercept Routing for intercom calls can be enabled or disabled on a system basis.

12.6[10-4] Miscellaneous— Intercept—Intercept Routing for Extension Call

•IRNA Timer

The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch, break, night).

6.1[4-1-1] Wired Extension—ExtensionSettings—Intercept No Answer Time— Intercept No Answer Time—Day, Lunch, Break, Night

•The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When the original destination is busy, the call is redirected to the Intercept Routing—Busy destination assigned through system programming. If no destination is assigned the caller will hear a busy tone.

•The time modes that are selected for CO line calls arriving at extensions and VM groups are decided on a tenant basis.

•KX-TDA50/KX-TDA100/KX-TDA200 only

When an intercom, CO line, or DISA call is received by an extension and forwarded (e.g., FWD—All Calls) to an outside destination, and the outside destination is busy or does not answer, the Intercept Routing feature can be used. This can be useful when calls are forwarded to cellular phones.

This feature may not be available depending on the specifications of some CO lines.

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Feature Manual Document Version 2008-11