19.1.3 Voice Mail (VM) Group

[Programming Example of VM (DTMF) Group]

 

 

 

 

 

 

 

 

 

 

Floating

 

 

Extension No. of

 

VM (DTMF)

Group

Service

Port Connected to

 

Extension

 

Group No.

Name

Mode

 

VPS Port

 

No.

 

 

 

 

 

1

2

3

 

 

 

 

 

 

 

 

1

300

Company C

AA

301

302

303

 

 

 

 

 

 

 

 

 

 

 

2

400

Company D

VM

401

402

403

 

 

 

 

 

 

 

 

 

 

 

5.22 [3-8-2] VM(DTMF) Group—Group Settings

[Programming Example of VM (DPT) Group]

VM (DPT) Group No.

Floating Extension No.*1

Group Name*2

1

500

Company A

2

200

Company B

*1

*2

5.19[3-7-2] VM(DPT) Group—Unit Settings— Floating Extension No.

[660] VM Group Floating Extension Number

5.19[3-7-2] VM(DPT) Group—Unit Settings— Group Name

2.Incoming Calls to VM Group

When incoming calls are received at the floating extension number of the VM group, calls will hunt starting at the lowest VM port number. In this case, the FWD and DND settings (4.1.9 DND (Do Not Disturb),

6.1.6 FWD (Call Forwarding)) for each extension port are disregarded.

It is programmable whether the calls queue when all extension ports in the group are busy through system programming. If the queuing is disabled through system programming, the call will be redirected to the destination, assigned on the trunk group which receives the call, by the Intercept Routing feature.

Conditions

[General]

It is possible to call an extension (extension port) in a VM group directly. If the calls are routed directly to the extension in the group, it is possible to enable some features (e.g., FWD, Idle Extension Hunting) on the extension in the group.

The Voice Mail DTMF/DPT (Digital) Integration (e.g., command transmit) is also available on the extension.

One-touch Voice Mail Feature Access

It is possible to assign a One-touch Dialing button for direct access to a Voice Mail feature. (

12.1.4 One-touch Dialing) For example, to access a mailbox (mailbox number 123) of the VPS (extension number 165) directly, assign "165#6123" to a One-touch Dialing button. When pressing this button, the outgoing message (OGM) of the mailbox will be heard.

[KX-TDA50]

All ports in a VM (DPT) group must be connected to either the same DLC card, or to the pre-installed Super Hybrid ports.

[KX-TDA100/KX-TDA200/KX-TDA600]

All ports in a VM (DPT) group must be connected to a single DHLC or DLC card.

PC Programming Manual References

3.5[1-1]Slot—Port Property - Extension Port

DPT Type—Type

DPT Type—VM Unit No.

Document Version 2008-11

Feature Manual

331

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Panasonic KX-TDA50 manual Programming Example of VM Dtmf Group, Programming Example of VM DPT Group