9.1.11 Intercept Routing

Type

No Destination

Description

If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. (9.1.12 Intercept Routing—No Destination)

Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below. Different intercept destinations can be programmed for each time mode. Note that calls redirected by Intercept Routing—No Answer/DND are directed to the same destination, while Intercept Routing—Busy is directed to a separate destination, and the intercept destination for Intercept Routing—No Destination is always an operator.

When the original destination is:

Wired Extension (PT/SLT/T1-OPX)

PS

ICD Group

VM Group (DTMF/DPT)

DISA*1

The Available Intercept Destination is:

The destination assigned to the original extension.

6.1[4-1-1] Wired Extension—Extension Settings— Intercept Destination

Intercept Destination—When called party does not answer—Day, Lunch, Break, Night

Intercept Destination—When Called Party is Busy

6.10[4-2-1] Portable Station—Extension Settings— Intercept Destination

Intercept Destination—When called party does not answer—Day, Lunch, Break, Night

Intercept Destination—When Called Party is Busy

[604] Extension Intercept Destination

The ICD Group Overflow destination assigned to the group. (9.1.5 ICD Group Features—Overflow)

5.12[3-5-1] Incoming Call Distribution Group—Group

Settings—Overflow No Answer— Time out & Manual Queue Redirection—Destination-Day, Lunch, Break, Night

[625] Destination for Overflow Time Expiration

The destination assigned to the first extension of the VM group.

If all DISA ports are busy when a call is made using DISA, one of the following can be selected through system programming:

Disable: Busy tone is sent to the caller. When using an analog CO line, a ringback tone is sent.

Operator: The call will be redirected to the operator.

AA-0,AA-9:The call will be redirected to the

destination assigned to that AA number.

7.3[5-3-1] Voice Message—DISASystem—Option 1

DISA Intercept—Intercept when all DISA ports are busy

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Feature Manual

Document Version 2008-11

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Panasonic KX-TDA50 Type No Destination Description, When the original destination is, Available Intercept Destination is