Panasonic KX-TDA50 manual ICD Group Features-Supervisory

9.1.7 ICD Group Features—Supervisory

5.12[3-5-1] Incoming Call Distribution Group—Group Settings →Overflow Queuing Busy

→Overflow No Answer →Queuing Time Table

→Miscellaneous— Extension No Answer Redirection Time →Miscellaneous— Maximum No. of Busy Extension

5.14 [3-5-2] Incoming Call Distribution Group—Queuing Time Table

5.18 [3-7-1] VM(DPT) Group—System Settings— Call Waiting on VM Group

5.21[3-8-1] VM(DTMF) Group—System Settings— Others—Call Waiting on VM Group

6.5[4-1-4] Wired Extension—Flexible Button

→ Type

→ Ext. No. / Floating Ext. No. (for Hurry-up)

6.13[4-2-3] Portable Station—Flexible Button

→ Type

→ Ext. No. / Floating Ext. No. (for Hurry-up)

6.17[4-3] DSS Console

→ Type

→ Ext. No. / Floating Ext. No. (for Hurry-up)

PT Programming Manual References

[628]Queuing Call Capacity

[629]Queuing Hurry-up Level

[630]Queuing Time Table

[631]Sequences in Queuing Time Table

[632]Maximum Number of Agents

Feature Manual References

6.1.3 Flexible Buttons

9.1.5ICD Group Features—Overflow

12.1.2OGM (Outgoing Message) 21.1 Capacity of System Resources

Operating Manual References

1.3.40ICD Group Features—Manual Queue Redirection

9.1.7ICD Group Features—Supervisory

Description

An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s status within the incoming call distribution group using a 6-line display PT.

Feature

Incoming Call Queue Monitor

Description

The supervisor extension can monitor the status of an incoming call distribution group with the display.

Document Version 2008-11 Feature Manual

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