17.1.3 Tenant Service
accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access.
[Programming Example: External Call Block]
COS | Trunk | Trunk | Trunk | Trunk | Trunk | Trunk |
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COS 1 |
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COS 2 |
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COS 3 | Block | Block |
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COS 4 | Block | Block |
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COS 5 | Block | Block | Block | Block |
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COS 6 | Block | Block | Block | Block |
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In this example:
External Call Block is employed to prevent tenants from accessing all trunk groups except the ones designated to them. Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another tenant.
a.Extensions in Tenant 1 are either COS 1 or 2. They can access trunk groups 1 and 2.
b.Extensions in Tenant 2 are either COS 3 or 4. They can access trunk groups 3 and 4.
c.Extensions in Tenant 3 are either COS 5 or 6. They can access trunk groups 5 and 6.
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Group 1 |
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| Extn. 100 Extn. 101 | Extn. 104 Extn. 105 | Extn. 108 Extn. 109 | ||||||||||||||||||||||
COS 1 |
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| Extn. 102 | Extn. 103 | Extn. 106 | Extn. 107 | Extn. 110 | Extn. 111 |
Conditions
•The following features used by incoming call distribution (ICD) group are determined by the tenant number assigned to them (→ 9.1.1 ICD GROUP FEATURES):
–The Music on Hold heard by a caller while waiting in a queue.
–The Time Table used by the ICD group to determine the current time mode. An overflow destination and Queuing Time Table can be assigned for each time mode.
Document Version | Feature Manual |
307