17.1.3 Tenant Service

accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access.

[Programming Example: External Call Block]

COS

Trunk

Trunk

Trunk

Trunk

Trunk

Trunk

 

 

Group 1

Group 2

Group 3

Group 4

Group 5

Group 6

 

 

 

 

 

COS 1

 

 

Block

Block

Block

Block

 

 

COS 2

 

 

Block

Block

Block

Block

 

 

COS 3

Block

Block

 

 

Block

Block

 

 

COS 4

Block

Block

 

 

Block

Block

 

 

COS 5

Block

Block

Block

Block

 

 

 

 

COS 6

Block

Block

Block

Block

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In this example:

External Call Block is employed to prevent tenants from accessing all trunk groups except the ones designated to them. Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another tenant.

a.Extensions in Tenant 1 are either COS 1 or 2. They can access trunk groups 1 and 2.

b.Extensions in Tenant 2 are either COS 3 or 4. They can access trunk groups 3 and 4.

c.Extensions in Tenant 3 are either COS 5 or 6. They can access trunk groups 5 and 6.

Trunk

 

 

 

Trunk

Trunk

 

 

 

Trunk

Trunk

 

 

 

 

Trunk

Group 1

 

 

 

Group 2

Group 3

 

 

 

Group 4

Group 5

 

 

 

 

Group 6

 

 

 

 

 

 

 

 

 

 

PBX

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tenant 1

Tenant 2

Tenant 3

 

 

 

Extension User

Extension User

Extension User

 

 

Group 1

 

 

 

 

Group 3

 

 

 

 

Group 5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Extn. 100 Extn. 101

Extn. 104 Extn. 105

Extn. 108 Extn. 109

COS 1

 

 

 

 

COS 2 COS 3

 

 

 

COS 4 COS 5

 

 

 

 

 

 

 

 

COS 6

 

 

Extension User

Extension User

Extension User

 

 

Group 2

 

 

 

 

Group 4

 

 

 

 

Group 6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Extn. 102

Extn. 103

Extn. 106

Extn. 107

Extn. 110

Extn. 111

Conditions

The following features used by incoming call distribution (ICD) group are determined by the tenant number assigned to them (9.1.1 ICD GROUP FEATURES):

The Music on Hold heard by a caller while waiting in a queue.

The Time Table used by the ICD group to determine the current time mode. An overflow destination and Queuing Time Table can be assigned for each time mode.

Document Version 2008-11

Feature Manual

307

Page 307
Image 307
Panasonic KX-TDA50 manual Programming Example External Call Block, Trunk Group